Customer Service Administrator

UP TO £25K DOE | OFFICE-BASED | EXETER
Our client is a growing organisation operating within the renewable energy and home services sector, with a strong focus on customer care, quality delivery, and long-term sustainability. With clear values around service excellence and teamwork, they offer a supportive environment where individuals are encouraged to learn, develop, and build lasting careers.

This is a fantastic entry-level opportunity for someone looking to start their career in customer service and administration. The Customer Service Administrator will play a key role in supporting customers and internal teams, ensuring enquiries are handled efficiently and information is accurately coordinated across the business. Full training will be provided, making this an ideal role for someone keen to learn and grow.

• Handling incoming customer calls and emails, ensuring timely and professional responses
• Coordinating enquiries by liaising with internal teams and returning information to customers
• Supporting the preparation of customer documentation and handover packs
• Assisting with administrative processes and maintaining accurate records

• A friendly and professional communication style, both written and verbal
• Strong organisational skills with good attention to detail
• Confidence using basic IT systems and willingness to learn new software
• A proactive, reliable approach and a genuine interest in customer service

• Entry-level role with full training and development support
• Opportunity to build a long-term career within a growing business
• Supportive and collaborative team environment
• Exposure to multiple areas of the business
• Monday to Friday working pattern

If you are looking for your first step into a customer service or administrative career and want to join a business that values learning and development, we would love to hear from you.

We regret to inform you that at this time, we are unable to offer sponsorship for work authorisation for this role. Therefore, candidates must possess valid authorisation to work in the UK without requiring visa sponsorship.