Temporary Accommodation Officer

Role purpose The Council is focused on delivering the best possible outcomes for its communities.

To do this the Council needs employees who thrive in an agile and networked organisation and who can support continuous improvement within a constructive organisational culture.

The role will therefore undertake To ensure the effective and efficient management of all Temporary Accommodation accommodation in accordance with relevant legislation, policies and procedures. To ensure all repairing obligations and health & housing safety rating standards are met within Temporary Accommodation provided within the Council’s own Hostel accommodation and homes leased in the private sector including that managed by external providers.

Tomanage relationships with homeless households provided temporary accommodation including action to assist in income recovery, investigate anti-social behaviour and where needed recover possession To build and maintain relationships with providers of Temporary Accommodation. To identify safeguarding risks, welfare and support needs of residents and the suitability of accommodation provided To support the Temporary Accommodation Team Manager and the Accommodation Services Lead by contributing to the overall development of the temporary accommodation service.

Knowledge Knowledge of private sector housing law and security of tenure, particularly Assured Shorthold Tenancies Knowledge of repairing and health and safety obligations relating to temporary accommodation and standards in the private sector An understanding of the needs of homeless households in temporary accommodation

Experience:

Experience of working in a busy frontline housing service or similar and/or significant technical experience

Experience of partnership working and influencing and negotiating to achieve successful outcomes

Experience of conducting high quality casework Temporary Accommodation Officer Temporary Accommodation Officer Temporary Accommodation Officer Temporary Accommodation Officer Temporary Accommodation Officer