Administration Apprentice; Apprenticeship

Overview

As our office continues to grow and prepares for a period of maternity leave within the team, we’re looking for a proactive and organised Admin Apprentice to provide essential support to our busy operations. This role is ideal for someone who enjoys variety, thrives in a fast‑paced environment, and is keen to build strong administrative skills while working alongside an experienced and supportive team.

You’ll play a key part in the smooth running of the office by assisting with a wide range of administrative duties. Your day will involve handling incoming telephone calls, responding to queries, and supporting colleagues across different departments. You’ll frequently monitor multiple shared inboxes, ensuring messages are actioned promptly and information flows efficiently throughout the business.

A significant part of the role includes maintaining accurate records through CRM updates, data entry, and managing personnel, financial, and legal information. You’ll also be responsible for logging and closing jobs on various portals, producing daily and weekly reports, and assisting with monthly invoicing and Sage data entry.

To keep the office running smoothly, you’ll help manage stock levels of stationery and equipment, support timesheet administration for Operatives, and ensure the workspace remains tidy and well‑organised. You’ll also prepare the meeting room for internal and external meetings, including booking, setup, and ensuring a professional environment.

Throughout your apprenticeship, you’ll work closely with the Office Manager and Contracts Manager, taking on additional reasonable duties as required and gaining valuable experience across a broad range of administrative functions.

This is a fantastic opportunity to develop confidence, capability, and hands‑on experience within a friendly and fast‑moving office environment.

• Answering telephone calls and dealing with queries.
• Supporting all members of our team with administrative tasks.
• Frequently monitoring multiple inboxes.
• CRM management.
• Supporting to log and close jobs on various portals.
• Supporting with producing daily/weekly reports.
• Supporting to perform data entry roles, including updating records and databases for personnel, financial and legal information.
• Supporting with the management of inventory of office supplies, including stationery and multimedia equipment to ensure smooth office operations.
• Supporting with timesheet admin duties for Operatives.
• New employee administration.
• Maintaining a tidy office