List Coordinator

Royal Devon University Healthcare NHS Foundation Trust

The closing date is 10 March 2026

• To provide an efficient and effective service as part of the Endoscopy Waiting List Team. This will include scheduling patients for procedures, liaising with the senior clinical and management teams to resolve any queries, and highlighting any issues where appropriate.
• To update the pathway validation and work with the Pathway Validation Coordinator to sort queries.
• To present a positive impression of the team and the service.
• To provide administrative support to the other members of the Endoscopy Team.

For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).

Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state‑of‑the‑art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world‑class care to our local communities.

It’s never been a more exciting time to join the Royal Devon, as you’ll help to shape our services as we continue along our integration journey.

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

If you are looking for a new challenge come and join our team!

An exciting opportunity has arisen for 1 x part time and 1 x full time Waiting List Coordinator in the Endoscopy Team based in the Endoscopy Unit in the Royal Devon University Hospital. We are looking for an individual to work as part of an established team providing an efficient service to the clinical Endoscopy team and the general public.

Key aspects of the role include:

• Providing excellent customer care. Hospital visits can be stressful and daunting, so you will be a great communicator with strong customer service skills to put our patients at ease, treating them with tact and empathy.
• Ensuring all booking processes and enquiries are dealt with in an efficient and timely manner. Typical tasks that you will complete are:
• Monitoring waiting lists
• Updating patient pathways following the Referral To Treatment guidelines
• Liaising with the pre-assessment team, Nursing team, Clinicians and other admin teams
• Assisting and supporting other members of the administrative team across the department or division, including dealing with telephone calls and resolving enquiries for patients, their carers and visitors.

Working Pattern: 1 x Full Time - Mon-Fri and 1 x Part Time
- Can be flexible on days (On application please specify if you are looking for full time or part time hours)

Interview Date: 18th March 2026

For further information please contact: Connie Mudavanhu Admin Team Leader -  or

Pay: The salary advertised for this position reflects the Agenda for Change 2026-7 rates, inclusive of a 3.3% pay award implemented from April 2026. If you join before this date, remuneration will be based on the 2025-6 pay bandings (Pay scales for 2025/26 | NHS Employers)

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where…