Business Support Administrator

Administration services underpin all of our clinical activity at Devon Partnership NHS Trust,which means our dedicated and enthusiastic administration workforce is vital to the delivery offirst class care.

To provide comprehensive administrative support to a manager/assigned team. There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills. The post holder will have high standard of skills using Microsoft Office packages and experience of using bespoke IT systems. The post holder will need to meet deadlines, collate data and maintain standards relating to administrative processes.

Revised March 2019

They will need to be able to work within a team effectively and share work streams where appropriate. The role will involve the coordination and implementation of office procedures andwill require a high degree of organisational skills and excellent working knowledge of administrative systems.

Key Responsibilities include Work within an administration team supporting teams within a healthcare service Comprehensive diary management Meetings administration; taking and distributing formal minutes; recording clear actions and following these up to check completion; maintaining attendance records Support the manager and team by ensuring that records are up to date on all staffing and patient systems and that items are dealt with quickly and efficiently on finance systems.

Profile:
Excellent planning and organisation skills Excellent written and verbal communication skills Excellent attention to detail Professional telephone manner Collegiate approach and diligent Take pride in work and consistently strive to produce work of the highest standard Seek to deliver the best possible outcome rather than just the task at hand Work in partnership with the associated team to understand their needs and priorities(which may change depending on workload) Excellent time management skills

Experience of prioritising a varied and busy workload

Experience of working under pressure with the ability to work to and achieve deadlines

The role will involve the development and implementation of office procedures and will require ahigh degree of organisational skills and excellent working knowledge of administrative practices.

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile;

making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Please refer to the supporting documents section which details the Job Description document in full.

• RSA 3 Word Processing or equivalent level of experience in practice.
• NVQ3 in administration or equivalent level administrative knowledge and experience
• GCSE English or equivalent
• Evidence of continuing professional and personal…