Receptionist, Administrative​/Clerical

Job Summary

We are seeking a part‑time receptionist with excellent communication, customer service and IT skills to join our team at The Cedars. The reception supports our 2 acute mental health wards (Coombehaven and Delderfield) and is the first point of contact for all visitors, staff and service users.

The position is 15 hours per week (Thursday and Friday) at The Cedars, Dryden Road, Exeter, EX2 5SN
.

• Greeting and liaising with visitors, service users, clinicians and external agencies
• Email and telephone correspondence
• Scanning and uploading of patient records
• Ordering of supplies
• Logging of estates issues
• Issuing of keys
• Post/deliveries
• Supporting Ward Managers/admin with ad hoc tasks

• Level 3 Customer Service/Receptionist qualification or equivalent experience
• Intermediate IT skills in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Diary management and appointment arranging
• Creating electronic records and filing systems
• Excellent verbal and written communication, in person, on the telephone and electronically
• Good interpersonal skills, confidentiality, calm and confident dealing with distress
• Plan, organise, prioritise, coordinate and work flexibly
• Experience of dealing with confidential and complex information; prior experience in a healthcare or social care admin setting

We are an inclusive employer encouraging applications from all community sections. Part‑time & flexible working applications will be considered and supported. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Permanent. £24,938 to £26,598 a year pro‑rata (15 hours per week). Band 3.

Submissions for DBS check required.

Devon Partnership NHS Trust – The Cedars, Dryden Road, Exeter, EX2 5SN
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