Counterworker

Overview

Pay: $20.50 plus shift differential for weekends and nights

Manager of Grill or Shift Lead

2-week rotating schedule.

Assist management in fulfilling the Dining Services mission: “we create a dining experience where the whole person is renewed.” Assist in meeting the objectives of the Grill while providing fast, accurate and friendly service to customers. Perform as a key player with the food service team. Must embody the mission of the Dining Services Department: “A Team of Professionals dedicated to providing quality food service with a personal touch.”

• Perform as a key player with the food service team.
• Prepare supplies and food to be served during the hours of service.
• Interact positively with students, staff, faculty and alumni.
• Prepare counter foods such as frappes, cookies, smoothies and coffee.
• Replenish and restock items as necessary.
• Clean Grill after busy periods of service, including sweeping and mopping.
• Operate cash register and be accountable for handling of money.
• Interact positively with students and campus staff.
• Collect and empty trash receptacles.
• Assist with concession operations when needed.

• Ensures that all areas of Grill are cleaned and maintained, including tables, chairs, floors, equipment and décor.
• Keeps up-to-date on emergency procedures and be prepared to implement when necessary.
• Practices proper cleaning procedures and observes all MSDS policies/procedures for safety and sanitation.
• Obeys all local, state, and federal safety health codes.
• Assists in the dish room, or front of the house, when necessary, as time allows.

• Must have a strong commitment to service, strong interpersonal skills, creativity and an “eye” for display are essential.
• Respect for diversity of identities and experiences, an orientation toward equity and inclusion, and cultural competency in all aspects of Academy life.
• Ability to perform basic math computations.
• Ability to correctly identify food products.
• Must possess knowledge and commit to health and safety procedures with food handling and preparation.
• Practices excellent personal hygiene habits; follows and adheres to uniform standards daily.
• Regular and consistent attendance with the ability to work a flexible schedule including extended hours, weekends, and holidays.
• Ability to function in a fast-paced environment and under short time constraints.
• Must possess excellent guest service and hospitality skills and projects a positive image while interacting with students, faculty, staff and guests.
• Strong interpersonal skills with ability to develop and maintain collegial relationships.
• Excellent communication (written and verbal) skills.
• Demonstrated ability to work with students by building trust and credibility.
• Excellent analytical and problem solving skills as well as a strong customer focus.
• A strict adherence to confidential policies is required.
• Ability to work independently and handle multiple priorities and deadlines simultaneously.
• Possess basic computer skills.
• Willingness and ability to learn additional applications as needed.
• High degree of organizational skills with the ability to be flexible and multi-task with accuracy.
• Ability to follow verbal and written directions, maintain a professional demeanor and restraint at all times, including stressful situations.

None.

• High school diploma or GED required, or must be 16 years of age or older and enrolled in school.
• Must be able to read and write

• Some counter work/short order experience preferred.
• Cash register experience preferred.
• Experience working with adolescents in an educational setting preferred.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Physical demands are in excess of those for sedentary work and will require the ability to remain standing for extended periods of time, go up and down flights of steps, lift and push heavy objects as well as stoop, squat, bend, kneel, crouch, and…