Supervisor, CED
Listed on 2026-01-12
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Management
Operations Manager -
Engineering
Operations Manager
Supervisor, CED
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Base pay range$/yr – $/yr
Company OverviewMore than a utility company, Unitil provides energy for life. Our work helps keep homes comfortable, businesses thriving, and communities connected. Unitil is an investor‑owned public utility proudly serving Maine, Massachusetts, and New Hampshire. We are dedicated to delivering energy to our customers safely and reliably, and we are committed to creating an inclusive environment that welcomes and values the differences among all of our employees, customers, suppliers, and the communities in which we conduct business, with initiatives that promote diversity.
PositionPurpose
Provide oversight and training of personnel responsible for monitoring and controlling the electric transmission and distribution systems for all Unitil Electric Distribution Operating Companies (DOCs). Provide outage management response and reporting for all electric DOCs. Ensure compliance with regulatory requirements including NERC, MA‑DPU, and NH‑DOE, including incident reporting and emergency response activities. Act as company liaison to Eversource NH ESCC and NGRID NETCC for system emergencies and scheduling of planned outages.
Coordinate ISO‑NE periodic system testing and reporting. Ensure employees under direct supervision follow all company policies, procedures, and maintain the highest professional standards. Review departmental procedures annually and initiate new procedures as needed. Oversee electric system switching and tagging operations to ensure compliance with procedures and accurate documentation of system configuration changes within SCADA, OMS, and other documents as required.
Accountabilities
- Supervision – 40%
- Plan, schedule, and supervise personnel to provide efficient monitoring and controlling of unit transmission and distribution systems, writing switching orders and coordinating switching and tagging operations, and outage management response and reporting.
- Coordinate, direct, and supervise the work activities of the Electric Distribution Dispatchers (EDD).
- Ensure appropriate training for all EDDs.
- Ensure compliance with ISO‑NE operating procedures, NERC standards, and reporting requirements.
- Ensure timely completion of necessary records and documentation.
- Ensure successful interface with other functional areas including engineering, electric operations, customer service, and plant records.
- Ensure compliance with safety rules and work practices.
- Provide input for annual capital and O&M budget development.
- Monitoring & Control – 25%
- Establish procedures and practices to ensure reliable operation of the transmission, sub‑transmission, and mainline distribution systems.
- Conduct training drills to ensure all EDDs are prepared to respond to any emergency.
- Interface with ISO‑NE, Eversource NH ESCC, NGRID NETCC and inter‑company departments to ensure compliance with system operating procedures and standards.
- Coordinate emergency and restoration switching operations during planned and emergency conditions.
- Maintain and update switching and tagging procedures.
- Maintain real‑time knowledge of system configuration changes, constraints, contingency response, and operating conditions.
- Oversee and coordinate monitoring of SCADA alarm conditions; conduct regular audits of abnormal conditions, tags, and event reports to ensure optimal system functionality.
- Emergency Electric – 25%
- Receive and analyze trouble calls and dispatch field personnel as required.
- Coordinate actions during system events per Unitil’s Emergency Response Plan.
- Coordinate actions during capacity deficiencies as directed by Local Control Centers and/or ISO‑NE.
- Communicate system outage and event status.
- Coordinate maintenance and testing of OMS and radio systems for optimum functionality.
- Monitor overall system reliability and suggest capital or procedural improvements to reduce outage frequency or response time.
- Ensure compliance with Company procedures for municipal Police and Fire calls and complete audits of documentation and regulatory reporting.
- Ensure adequate business continuity plans are in…
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