Account & Relationship Management Executive – Ed Sales; Nursing

Who We Are:

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.

The Senior Account & Relationship Executive role offers growth potential opportunities, professional development, an engaging team environment, the ability to work remotely, and amazing benefits.

• Develop in-depth relationships with key decision-makers in assigned accounts.
• Conduct thorough needs analysis to align products/services to customer requirements.
• Negotiate terms and close sales with a high degree of authority.
• Develop and implement targeted sales strategies.
• Track and analyze sales performance metrics and tailor strategies accordingly.
• Conduct regular status meetings with clients to ensure satisfaction and identify opportunities.
• Provide detailed and accurate sales forecasts.
• Support clients during the implementation of products/services.
• Resolve complex customer issues promptly and effectively.
• Identify opportunities for upselling and cross‑selling within the account portfolio.

• Bachelor’s Degree or equivalent relevant experience.
• 2 years’ experience in Field Sales or Account Management or other equivalent experience.
• Excellent verbal and written communication skills.
• Strong negotiation skills for setting terms and closing deals.
• Solid understanding of the organization’s products or services.
• Ability to design and implement targeted sales strategies.
• Advanced use of CRM software for account management.
• High proficiency in resolving complex customer issues.
• Strong analytical skills for tracking and adapting sales performance.
• Exceptional ability to build and maintain long‑term client relationships.

Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave.

Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We’ve been recognized as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity, and as one of Forbes America’s Best Employers for Women.

Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.