Events Manager

Description

POSITION TITLE:

Events Manager
DEPARTMENT:
Ray and Joan Kroc Corps Community Center (Kroc Center Hawaii)
SUPERVISOR:
Director of Operations
FLSA STATUS:
Exempt
CLASSIFICATION:
Full Time, Salary

GENERAL STATEMENT:
The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is a spiritual, emotional and physical regeneration of all people.

MISSION STATEMENT:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

VISION STATEMENT:
Kroc Center Hawaii will be a dynamic and flourishing gathering place for diverse community; where all are welcomed, inspired, and transformed through the love of Christ.

POSITION SUMMARY:

The Events Manager provides strategic leadership, operational oversight, and revenue accountability for all event-related sales and production activities at the Ray and Joan Kroc Corps Community Center. This role is responsible for positioning the Kroc Center as a premier event resource while ensuring operational excellence, fiscal responsibility, and mission alignment.

The Events Manager oversees a comprehensive portfolio of events including banquets, wedding receptions, corporate and nonprofit functions, conferences, trade shows, private celebrations, cabana events, craft fairs, night markets, project graduations, customized events, fundraising initiatives, and virtual or hybrid events.

Reporting directly to the Director of Operations, this role works cross-functionally with Kitchen Operations, Food & Beverage, Marketing, Finance, Facilities, Program Operations, and Executive Leadership to deliver seamless, high-quality experiences. The position carries full responsibility for achieving sales targets, managing departmental budgets, leading staff, and mitigating operational and contractual risk.

This role requires a seasoned professional who demonstrates executive presence, sound judgment, and a deep commitment to The Salvation Army's mission and values.

• Minimum of six (6) years of progressive experience in event management, hospitality, venue operations, or related field.
• Minimum of three (3) years of management experience with direct supervisory responsibility.
• Proven success in revenue-driven sales environments with measurable financial outcomes.
• Demonstrated expertise managing multiple large-scale or concurrent events.
• Strong experience in budget development, forecasting, and financial controls.
• Advanced organizational, planning, and project management skills.
• Exceptional written, verbal, and interpersonal communication skills.
• Experience utilizing event management and scheduling platforms.
• High level of professionalism, discretion, and customer service excellence.
• Proficiency in Microsoft Office and cloud-based business systems.
• TB clearance (or ability to obtain).
• Minimum age of 21.

• Bachelor's degree in hospitality management, business administration, project management, or related discipline.
• Experience in nonprofit, faith-based, or mission-driven organizations.
• Experience overseeing food and beverage operations or banquet services.
• Professional certifications in hospitality, events, or project management.

• Develop and execute a comprehensive sales and events strategy aligned with organizational goals.
• Define revenue targets, pricing strategies, and market positioning for event spaces and services.
• Analyze sales performance and market trends to drive growth and continuous improvement.
• Represent the Kroc Center at industry, community, and networking events to promote services and build partnerships.

• Develop, manage, and oversee the departmental operating budget, including asset management such as inventory, procurement, and maintenance.
• Maintain effective financial controls to ensure accurate cost allocation, invoicing, revenue tracking, and timely financial reporting.
• Monitor event…