Practice Assistant - Chicago; Float

Practice Assistant - Downtown Chicago (Float)

Geode Health is a rapidly growing, national provider of outpatient mental health services. Our mission is to “Transform mental health by making it more accessible, affordable and effective”.

Estimated Pay Range: $20 - $23 per hour

We are looking for a passionate Practice Assistant. The ideal candidate will be motivated to join a quickly growing organization, excited to improve the care experience for patients and providers. This role is a multi‑skilled worker who assumes a wide range of clinical and administrative duties within the physician office setting and will be a key team player when interacting and communicating with patients and clinical staff in a mental health care environment.

• The Practice Assistant is a key member of the patient care team by supporting the providers with the delivery of high‑quality health care to patients.
• Practice Assistants are vital to the effective operations of a fast‑paced practice.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records.
• Serves and protects the practice by adhering to professional standards.
• Responds to verbal and electronic requests for information and assistance using proper policies, reference tools and provider instructions.
• Maintains a safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
• Has knowledge of emergency procedures and assists in crisis situations.
• Understands policies and procedures.
• Completes all other relevant responsibilities as assigned by the supervisor.

• Passionate about our mission and inspiring others.
• A self‑starter for whom no task is too big or too small and takes ownership of their decisions.
• Contributes to the collective effort both within one's scope—and beyond—when needed.
• Creative and strategic thinker.
• A lifelong learner who believes in giving and receiving feedback to get better each day.
• Organized and process‑oriented.

• At least one year of experience working in a medical office and/or mental health (preferred).
• Experience working with patients suffering from anxiety and depression (preferred).
• Ability to maintain a professional appearance and demeanor, and interface well with patients in a mental health setting (preferred).
• Excellent communication skills and ability to work well with a team.
• Excellent computer skills.

• Associate’s or bachelor’s degree (preferred).
• Some experience in healthcare settings (preferred).
• Knowledge of working in a clinical setting (preferred).

• Competitive compensation.
• Flexible schedule.
• In‑person and virtual patient visits.
• Comprehensive administrative support (front office, accounting, finance, payroll, HR, etc.).
• Professional development opportunities.
• Clinical community, support, and leadership.
• Medical, dental and vision benefits.
• Life insurance.
• Short and long‑term disability.
• Paid vacation and holidays.
• Matching 401(k) plan.
• State‑of‑the‑art technology.

We focus every day on helping patients across the United States receive the best possible mental health care and ensure our providers have unmatched support so they can focus on delivering great care. Backed by KKR, a leading private equity firm, we are on the front‑end of a rapidly growing movement to increase access and improve outcomes for mental health patients and providers across the nation.

Geode Health is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences of our workforce.