Dispatcher, Transportation

National Express - Up to $32.29/hour -  - Responsibilities:
Directs and monitors daily assignments; schedules drivers, bus assistants, and assigns vehicles to ensure daily coverage of all routes, field trips, and charter work.;
Maintains route documentation and records (relevant contract requirements, school information, student data, route changes, relevant maps, vehicle details, bus assignments, driver details) for the purpose of providing accurate and reliable information to customers and complies with district and state requirements.;
Responds to emergency calls, facilitates emergency response network, coordinates mechanical service repair, and assigns replacement buses and drivers when there is a problem on a route.;
Handles customer concerns and requests for information in an expeditious and professional manner.;
Escalates unresolved issues to management as appropriate.