Plumbing Technician

Plumbing Technician - Apprentice Path (Service Truck, 2000+ hrs)
Overview

All Pro Plumbing is hiring a Plumbing Technician (Apprentice Path, 2000+ hrs) to progress toward licensed truck‑lead capability while delivering safe, high‑quality residential service work. You will execute work under the oversight of a licensed lead, strengthen diagnostics and workmanship, and build disciplined Service Titan documentation habits as you advance through apprenticeship milestones.

• Support on‑site diagnosis and scope confirmation under a licensed lead; ask questions early when scope or safety is unclear.

• Perform approved repairs and installations to company workmanship standards and applicable code (within current authorization/skill level).

• Prepare jobs effectively: parts staging, tool readiness, protection of the home, and clean work area setup.

• Maintain accurate Service Titan updates, notes, photos, and closeout documentation (same‑day when required).

• Practice strong parts discipline (material accountability, returns, and preventing truck/warehouse waste).

• Communicate job status and constraints to the lead technician and internal teams.

• Follow training plan milestones and track hours/requirements toward the next licensing step.

• Safety‑first: stop work and elevate hazards when present or suspected (gas, sewage exposure, electrical, structural risk).

• Follow all company SOPs, code requirements, and “no shortcuts” workmanship expectations.

• Protect customer property: cleanliness, home protection, and respectful communication at all times.

• Do not promise discounts/refunds/warranty outcomes—route approvals to the proper owner.

• Document work clearly and honestly (what was found, what was done, what remains).

• Current Washington State trainee certificate holder (required). 2000+ verified field hours and a clear path toward completing apprenticeship requirements.

• Demonstrated reliability: punctual, coachable, and able to follow standards without constant supervision.

• Comfort using a mobile app for job updates and documentation (Service Titan or similar).

• Valid and unrestricted driver’s license with an acceptable driving record, and ability to work in a mobile, physical job environment.

• Consistently execute work that meets workmanship and safety standards with decreasing rework.

• Improve diagnostic and execution skills month over month (fewer avoidable mistakes, stronger job preparation).

• Maintain clean, complete documentation that supports billing, warranty, and team clarity.

• Support a smooth daily truck workflow: parts readiness, organization, and proactive communication.

• Advance through apprenticeship milestones on schedule.

• Work is performed in residential environments and requires physical activity (lifting/carrying tools/materials, kneeling, climbing, and working in confined spaces).

• Work is mobile and primarily field‑based; schedule may vary based on customer demand and business needs.

• May work alongside a licensed lead and/or helper depending on job requirements and staffing.

• Requires adherence to PPE and safety procedures at all times.

All Pro Plumbing is an equal opportunity employer.