Field Service Technician

Field Service Technician – Collins Aerospace

Date Posted:

Location: HWA
32: US124‑Everett (Commando), WA 11404 Commando Road, Everett, WA, 98204 USA

Role Type: Onsite

Eligibility: Must be authorized to work in the U.S. without immigration sponsorship.

As a Field Service Technician, you will perform service activities associated with installing, maintaining, and servicing Collins Aerospace interior seating products at aircraft manufacturing facilities or customer sites.

• Provide support to customers in solving technical problems incurred in the installation or operation of company products; consult with customers regarding pre‑ and post‑installation problems; review customer equipment interface requirements.
• Assist in orienting, training, assigning, and checking the work of technical or business support employees.
• Travel with other technicians to other locations to support products.
• Demonstrate behaviors in line with Collins Leadership Behaviors and Values.
• Familiarize customers with the maintenance and use of their products and drawings.
• Troubleshoot and diagnose system/equipment interface problems during installations.
• Perform preventive maintenance, modifications, and field changes to installed equipment as necessary.
• Support the conduct and performance of equipment/system acceptance testing following installation.
• Use applicable drawings and tools to troubleshoot problems.
• Ensure all necessary documentation is correct and completed for work carried; keep all systems updated and reflect current status against daily work plan.
• Assist engineering in determining and solving equipment design problems, evaluating product performance, and conducting field trials.

• HS Diploma or AA/AS degree (or other 2‑year post‑high‑school training) with a minimum of 4 years of relevant experience.

• Works with team members to accomplish assigned tasks and goals.
• Able to resolve basic obstacles experienced.
• Communicates with Lead Technician, Shift Lead, or Supervisor when work is completed or of any unresolvable obstacles preventing completion and requests additional assignments.
• Identifies additional work in line with understood priorities when no specific assignments are provided.
• Can read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Can write reports, business correspondence, and procedure manuals.
• Can effectively present information and respond to questions from managers, clients, customers, and the general public.
• Can define problems, collect data, establish facts, and draw valid conclusions.
• Can interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Ability to lift and/or move up to 25 pounds.

• Medical, dental, and vision insurance.
• Three weeks of vacation for newly hired employees.
• Generous 401(k) plan with employer matching funds, separate employer retirement contribution, and a Lifetime Income Strategy option.
• Tuition reimbursement program.
• Student Loan Repayment Program.
• Life insurance and disability coverage.
• Optional coverage: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal,  protection.
• Birth, adoption, parental leave benefits.
• Ovia Health, fertility, and family planning.
• Adoption Assistance.
• Autism Benefit.
• Employee Assistance Plan, including up to 10 free counseling sessions.
• Healthy You Incentives, wellness rewards program.
• Doctor on Demand, virtual doctor visits.
• Bright Horizons, child and elder care services.
• Teladoc Medical Experts, second opinion program.
• And more!

Collins Aerospace, a RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Our interiors team focuses on innovation, safety and cost efficiency, helping airlines and OEMs create a better travel experience.

For more information, visit our website or apply now.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified individuals with a disability and protected veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.