Warehouse Service Professional

Warehouse Customer Service Associate – Everett, WA

Base pay range: $39,520.00/yr - $46,800.00/yr

Branch #194 – Everett
3732 Smith Ave
Everett, WA 98201

Ewing Outdoor Supply is looking for a Warehouse Customer Service associate to provide excellent customer service at our fast‑growing location. The ideal candidate has a passion for customer service and safety, with the ability to hustle and keep up in a fast‑paced distribution warehouse.

• Go the extra mile to engage customers
• Greet and direct customers
• Provide accurate information (e.g., product features, pricing and after‑sales services)
• Answer customers’ questions about specific products or services
• Conduct price and feature comparisons to facilitate purchasing
• Cross‑sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with your team to provide excellent customer service during peak times
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products and services
• Deliver a wide variety of items to different addresses and through different routes
• Follow routes and time schedule
• Load, unload, prepare, inspect and operate a delivery vehicle
• Ask for feedback on provided services and resolve client complaints
• Inform customers about new products and services
• Follow DOT regulations and safety standards
• Prior green industry and landscape experience is preferred

• Prior outdoor supply industry experience is preferred
• Must be comfortable working most of your shift on your feet and performing repetitive physical tasks such as stooping, squatting, and lifting items above your head
• Must be comfortable operating and making deliveries on a daily route in an Isuzu NRR 650 or similar commercial vehicle
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi‑task, prioritize, and manage time effectively
• Basic math skills
• Be able to lift 50‑70 pounds
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast‑paced environments
• Valid driver’s license
• Excellent organizational and time management skills
• Good driving record with no traffic violations

• Bilingual (Spanish & English)
• Ability to operate forklifts and tractors in a variety of weather and traffic conditions
• Proven work experience as a Customer Service Associate, Sales Associate, or similar role
• Knowledge of inventory stocking procedures

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources
• Profit Sharing

We have the 4 C’s that make your job a career: career development to invest in your personal and professional growth, competitive compensation, a family‑owned culture that values fun, and a caring company that has been around for over 100 years.