Quality Assurance; QA Technician; 2nd Shift​/Mon - Fri, Weekends during Peak Season

Quality Assurance (QA) Technician (2nd Shift / Mon - Fri, Weekends during Peak Season / 1:00PM - 9:30PM / Diff Pay)

Quality Assurance Technician ensures all records relating to HACCP, pre‑requisite programs, and SSOPs are reviewed for accuracy, identifies deficiencies, manages supply ordering for quality‑related equipment and supplies, and reports internal and external quality and production metrics.

• Perform analytical testing including but not limited to pH, sodium, color, drain weight, water activity, brix & moisture.
• Perform verification of food safety and quality checks established in the KC‑Everett Plant's HACCP/FSMA and Preventive Control Programs.
• Ensure food safety and regulatory compliance of sanitation practices.
• Provide on the floor QA support to help with the investigation and troubleshooting of food safety, quality, or process control related issues.
• Assist QA management in the collection of data for the purpose of improving products and systems as necessary (Statistical Process Controls).
• Ensure work areas on the floor follow plant GMP requirements and meet all local, state and federal regulations.
• Perform verification system checks to ensure sanitation systems are on track including daily pre‑operational sanitation checks (inspections, APC, ATP, and Environmental monitoring).
• Assist QA and R&D as needed during special batch runs.
• Assist QA and Operations in conformance checks of ingredients, packaging, and finished product to ensure they meet established specifications.
• Work in a safe manner and follow all Kettle Cuisine standards, along with Federal, State, and Local regulations for occupational safety.
• Assist QA and site in accomplishing the KC‑Everett Plant and QA departmental goals and objectives.

• 2‑year technical degree or 4‑year college program in Food Science, Quality or related field or equivalent combination of education and experience.
• Strong knowledge and understanding of HACCP and USDA/FDA regulations.
• HACCP certification preferred. Inventory and database management experience preferred.
• Ability to identify and create processes and write procedures.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or the business community.
• Excellent computer skills in Microsoft Word, Work, and Excel.
• Thrives in a challenging, entrepreneurial atmosphere; open to change and creating change.
• Computer skills – extensive knowledge of MS Office Word, Excel, PowerPoint, Access, and an email system.

• Ability to multitask with an extremely high level of attention to detail.
• Excellent interpersonal skills, team player, generates enthusiasm, and builds an effective working environment.
• Strong communication skills, both oral and written.
• Positive attitude and motivated by contributing to the overall success of the team.
• Able to develop strong relationships with internal and external stakeholders.
• Creative problem‑solving skills.
• Obsessive attention to detail, well organized, and able to juggle many projects at once.
• Comfortable moving at a fast pace and in ambiguous environments.
• Passionate about food.
• Willing to address difficult situations head‑on with patience and respect.

• Model and support Kettle’s Core Values and safety culture.
• Create a culture of accountability & performance.
• Drive a focus on quality and continuous improvement.
• Plan work, track results and resolve variances.

• Works with little supervision, but work is reviewed. Exercises discretion within areas of responsibility.
• Recommends actions and alternatives to supervisor and others.
• Position has little to no contact with customers.
• Position makes indirect contribution to efforts that generate moderate levels of revenue.
• Decisions or actions may have a moderate impact on other departments and/or external relationships of the organization. Errors are usually detected after the fact and may result in moderate interruption and delays in work output.

Compensation: $21.00-$26.00/hour (DOE) plus shift differentials if applicable ($1 on 2nd shift, $2 on 3rd shift)