Program Manager, FDC - Build Execution

Position Title:
Program Manager, FDC – Build Execution

Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

Ziply Fiber is a local internet service provider dedicated to elevating the connected livesof the communities we serve. We offer the fastest home internet in the nation, arefreshingly great customer experience,andaffordableplans that putcustomersin charge.

As ourstate-of-the-artfiber network expands, so does our need for team members who can help us grow and realize our goals.

Our Company Values:

• Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention.
• Empowering You: We help customers choose whatisbest for them,andwesupport employees in implementing new ideasand solutions.
• Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other.
• Earning Your Trust: We build trust through clear, honest,human communication.

Job Summary

The Program Manager, Fiber Design & Construction (FDC) – Build Execution is a hands‑on program leader responsible for driving the operational planning, sequencing, milestone tracking and cross‑functional coordination needed to support Ziply’s fiber build strategy. This role serves as a central execution partner to engineering, design, permitting, construction, operations, and vendor teams to ensure fiber deployment programs move efficiently through each phase of the build lifecycle.

This Program Manager must bring structure, clarity and accountability to a large, distributed organization that needs consistent program discipline. The ideal candidate can dive deeply into thousands of in‑flight projects, translate complexity into clear plans and actions and reinforce a weekly operating rhythm that keeps teams aligned and progressing.

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

• Translate build strategy into weekly work plans, prioritized actions, and measurable deliverables.
• Reinforce disciplined reporting by driving structured updates on work completed upcoming tasks & support needed.
• Communicate program insights clearly to leadership & execution teams based on detailed funnel and milestone data.
• Maintain cross‑functional alignment across engineering, permitting & construction through recurring touchpoints.

• Support sequencing & prioritization to maximize throughput given resource, vendor and permitting constraints.
• Validate planning inputs including force‑to‑load assumptions, design readiness and CPP indicators.
• Build readiness checklists that ensure smooth transitions between design, permitting and construction.
• Analyze forecast output against the yearly ready for sale objectives and identify levers required to close the gap.
• Surface high‑cost or high‑risk build segments early and collaborate with engineering & design on alternatives.
• Track milestones across thousands of projects, surface risks tied to delays in engineering WIP, permitting backlog or construction readiness.
• Maintain visibility into the build funnel including bottlenecks, aging tasks, and cross‑functional dependencies.
• Coordinate removal of blockers by partnering with engineering, permitting and construction leaders.

• Support the MDU program development & structure including intake, workflows & turnup.
• Identify MDU opportunities that provide fast incremental volume to support 2026 & beyond targets.
• Standardize GF/BF build approaches to create consistency across markets & improve repeatability.
• Maintain accurate program documentation & workflows within Site Tracker and supporting systems.

• Performs other duties as required to support the business and evolving organization.

• Bachelor’s Degree in Engineering, Telecommunications, Project Management, Business Administration, or a related field.
• Minimum of five (5) to seven (7) years of…