Program Director-Social Services

Job Description

The Program Director is a key position that is responsible for providing leadership and management of Dungarvin’s residential services.

As the Program Director (PD), your role is vital in creating a nurturing and inclusive environment that promotes the well‑being and independence of our residents. Your organizational and leadership skills will be essential in ensuring the smooth functioning of the program and the delivery of high‑quality care and support.

• Coordinate the development, implementation, scheduling, operation, and evaluation of all residential programming assigned.
• Train, supervise, and evaluate a team of direct support professionals (DSPs); motivate and provide feedback to staff members.
• Cultivate a work environment that prioritizes teamwork, cooperation, and safety.
• Staff scheduling.
• Ensure compliance with applicable regulations, policies, and procedures.
• Develop and implement individual support plan (ISP) goals, behavior support plans (BSPs), or other support documents, ensuring services provided align with residents’ preferences, needs, and goals.
• Maintain a safe and healthy living environment for residents; conduct regular inspections and assessments to identify and address potential risks.
• Manage program budgets.
• Maintain accurate and up‑to‑date records and program‑related documentation.
• Participate in licensing reviews, self‑assessments, and collaborate with Directors and key stakeholders on plans for improvement.
• Monitor and evaluate the quality of services provided. Implement quality improvement initiatives and participate in internal and external audits or reviews.
• Provide direct care as needed in residential programs.
• Interact with individuals we serve in a manner that shows respect, promotes dignity, boosts self‑esteem, and empowers personal choice.

• Bachelor’s degree in human services, social work, psychology, education, or a related field (or equivalent experience).
• 2+ years of supervisory or management experience in human services or a related setting.
• Strong leadership skills with the ability to coach, mentor, and support a diverse team.
• Solid understanding of regulatory requirements and compliance in disability services.
• Strong organizational skills with the ability to prioritize and manage multiple responsibilities.
• Commitment to person‑centered practices and empowering the individuals served.
• Good communication skills. You’ll rely on your reading, writing, and communication skills to document care, follow support plans, and collaborate with both internal and external team members.

All your information will be kept confidential according to EEO guidelines.

Equal Opportunity Employer.

Starting Wage: $29.00 (The rate of pay and pay scale provided for this position are based on title and geographical location). Full Range Scale: $29.00–$32.30

Location:

Everett, WA

Seniority level:
Mid‑Senior level

Employment type:

Full‑time

Job function:
Management

Industry: Individual and Family Services

Benefits include full‑time employment, health and dental insurance, supplemental insurance, flexible spending and HSA accounts, pet insurance, cell phone stipend, life insurance, 401(k) plan with up to 3% employer match, paid time off, growth and development opportunities, employee referral and assistance programs, national brand discounts, and paid training and orientation.