Business Technology Analyst

Overview

Calling all technology professionals, systems analysts, and problem solvers! Come join the Snohomish County Public Works Department as a Business Technology Analyst (BTA) in our Solid Waste Division (SWD). This position offers an opportunity to support critical systems, improve operational efficiency, and advance technology-driven solutions that keep essential public services running smoothly.

As a Business Technology Analyst
, you’ll play a key role in maintaining and improving the Division’s technology infrastructure across multiple solid waste facilities. Working closely with the Division’s Business Process Analyst and Public Works IT teams, you’ll help bridge the gap between business needs and technical solutions to ensure reliable, secure, and efficient system performance.

Specifically, the Business Technology Analyst will:

• Provide technical support, training, and documentation for hardware and software systems, including scale automation, asset management, telematics, time and attendance, and SCADA infrastructure.
• Assist in planning, implementation, and modernization of key technology projects, including system upgrades, networked devices, and facility security systems.
• Collaborate with teams and vendors to troubleshoot issues, optimize workflows, and strengthen system performance.
• Lead process improvements to enhance efficiency and service delivery.

The ideal candidate is passionate about applying technology to improve public services, thrives in a collaborative team environment, and is motivated to support reliable, efficient solid waste operations. They bring a problem-solving mindset, strong communication skills, and an interest in leveraging technology to enhance service delivery and system reliability.

Selection process information:
Please attach a resume summarizing your work experience and skills relevant to this position. Your resume design should be reflective of your style and organized to clearly articulate the information.

Additionally, attach a cover letter summarizing your work experience and skills relevant to this position. The cover letter should explain why you are the ideal candidate for the Business Technology Analyst (BTA) role and reflect your ability to produce written documentation.

• Contribute to shaping one of Washington’s fastest growing counties
• Join an award-winning organization known for excellence and public service
• Advancement opportunities
• Employee development and training opportunities
• Excellent medical, dental, and other benefits
• Pension eligibility and retirement benefits
• Security, stability, and a lifelong career

The Solid Waste Division oversees the disposal of garbage, hazardous materials, and recycling throughout Snohomish County. The division operates three full-service facilities and four additional facilities focused on neighborhoods and special items, with goals including reducing waste and promoting reuse and recycling, handling household hazardous waste, and providing facilities for residents.

Snohomish County Public Works is responsible for more than 1,650 miles of county roads, 201 bridges and 202 traffic control signals, and processes nearly 600,000 tons of garbage per year. Its mission focuses on safety, mobility, fiscal responsibility, and environmental stewardship. The department has about 500 employees plus seasonal staff.

The work attributed to this position will initially be full-time in the office during training. A hybrid remote/in-office arrangement may be evaluated and implemented as needed. A county-issued laptop will be provided and telework requires a formal agreement. Employees must reside in Washington state and be within a reasonable distance to the worksite for reporting requirements.

A Bachelor’s degree in Information Technology, Computer Science, or a closely related field plus three (3) years of experience in resource planning, management systems, databases, information technology, business technology, data processing, or an equivalent…