Senior Patient Services Specialist

The front office will participate in a variety of patient and non-patient activities to assist the operations of Providence Swedish Cancer Institute Everett in providing a competent and caring environment for patients and their families. This position works under the direction and supervision of the Clinic Supervisor, Clinic Manager or appropriate staff to support in the delivery of cost-effective, clinically competent, reliable healthcare in a safe, respectful manner that ensures patient respect and dignity.

Provide effective and efficient front office services to patients for all departments. Coordinate internal and external clinic phone communications among staff, patients and providers; accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems; perform clerical, scheduling, and records activities in support of patients and staff.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Regional Medical Center Everett and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Providence Regional Medical Center Everett received the Health Grades Distinguished Hospital Award for Clinical Excellence four years in a row.

• H.S. Diploma or GED
• 1 year working in a medical setting.
• Computer experience (word processing).

• Coursework/Training:
  Two years of community college/business school training.
• Coursework/Training:
  Additional coursework in business or health care related subjects.
• Experience with electronic medical records.
• Physician group practice.

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.