Local Government Relations Manager

Everett, United States | Posted on 12/22/2025

We're building the fiber network you deserve. Consistently fast, refreshingly straightforward and giving you control. From our home base in Kirkland, Washington, we're connecting over one million homes and businesses across the states we serve with fiber internet that works the way it should. No gimmicks, no gotchas. Internet shouldn’t get in the way of life: it should make it better.

Position Title:
Local Government Relations Manager

Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We are delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR,  MT, so does our need for team members who can help us grow and realize our goals.

We may be building internet, but we are reaching real people. West strive to build relationships and provide customers and communities with refreshingly great experiences.

We emphasize our values in all our interactions:

Our customers and colleagues are people, and quite possibly our neighbors. We put ourselves in their shoes and give them our full attention.

We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and coworkers.

We always look for ways to make the experiences of our customers – and each other – better.

We earn trust by communicating simply and transparently as real people, not as a corporation.

Ziply Fiber is seeking an outgoing, energetic professional who is an expert at conveying complex information and ideas across multiple jurisdictions with a wide variety of opportunities to find success. The Local Government Relations Manager will support multiple municipal jurisdictions in a collaborative team environment under the supervision of the Senior Manager – Local Government Relations within Ziply Fiber’s Regulatory and External Affairs team.

The Local Government Relations Manager is an integral part of Ziply Fiber’s success in fiber market expansion through building and maintaining strong relationships with municipal public works departments, municipal government leadership and other community leaders, residents, businesses, and internal departments to ensure the organization’s interests are represented. Internally, this role will provide local intelligence of various municipal expectations, regulations, specifications and laws to inform fiber market expansion success.

The Local Government Relations Manager works extensively across many of Ziply Fiber’s departments focused on municipal government and resident/business to positively impact the company’s image and reputation.

• Continuous engagement with and understanding the objectives of local leadership (FDC, Field Ops, Marketing) ensuring issues are attended to timely and professionally. Support local leadership in the resolution of right-of-way, permitting, pole attachment/joint use and similar issues with states, counties, and cities and third parties.
• Work with the local leadership team (FDC, Field Ops, Marketing) on known issues providing support to resolve issues timely.
• Ensures teams are aware of current field issues, inquiries and work together towards a satisfactory resolution.
• Focuses on meeting and maintaining consistent service levels.
• Carefully and thoroughly tracks complaint resolution performance.

• Cultivating and maintaining strategic relationships with key community, public and government officials.
• Meeting regularly with mayors, city council members, county commissioners, administrators, and staff of key cities and counties to the Company’s vision and…