Clinical Practice Assistant

Clinical Practice Assistant – Cambridge Health Alliance

Location
: CHA Everett Hospital

Time
:
Monday – Friday, 9:00–5:30; full‑time 40 hrs/week.

Department
:
Medical Specialties Clinic, CHA Everett Hospital.

Union
: SEIU 1199.

Job Purpose The Clinical Practice Assistant supports both administrative and clinical functions within the ambulatory clinic, ensuring efficient patient flow and contributing to smooth clinic operations.

Responsibilities

• Actively manage patient flow through the clinic.
• Greet patients and answer telephone calls professionally, taking accurate electronic messages.
• Schedule patient appointments electronically using Epic.
• Execute insurance verifications.
• Room patients and assist providers with medical histories.
• Document in the electronic health record and check routine vital signs and point‑of‑care tests.
• Assist providers with clinical procedures.
• Book screening tests and follow‑up appointments as part of outreach.
• Send templated letters and call patients by telephone.
• Perform additional duties as required.

Qualifications / Requirements

• High school diploma or equivalent required.
• Graduation from an accredited medical‑assistant program or one year of prior experience as a medical assistant is required.
• Current American Heart Association Basic Life Support certification.
• Ability to write and verbally communicate in English; fluency in a second language preferred.
• Preferred:
  Current experience as a medical assistant and experience with administrative duties in a clinical setting.

Equal Opportunity Statement
—In keeping with federal, state, and local laws, Cambridge Health Alliance (CHA) policy forbids discrimination based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability, or any other protected characteristic. CHA is committed to an inclusive workplace and will not tolerate unlawful discrimination or harassment.