Tire and Battery Service Advisor

Position Summary

What you’ll do is to collaborate with team members to fulfill sales and service requests, educate others on tools, tasks, and resources, mentor new technicians, and communicate to provide safe and efficient customer service. You’ll demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications and seasonality, and possess knowledge of Point of Sale systems, phone and in-person selling techniques.

You’ll leverage digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement by using handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training. You’ll adapt to new tools and encourage others to use them.

You’ll communicate equipment, tools, and supplies needs, track and monitor returns and special orders, operate cash registers, process transactions, and maintain accurate inventory, audit safety and compliance standards, report complaints and safety hazards, complete paperwork and documentation, and ensure merchandise is packaged, labeled, and stored according to company policies. You’ll identify member needs, assist with purchasing decisions, and resolve issues and concerns.

You’ll be a Talent Ambassador and brand advocate by valuing member experience, modeling high-quality service and products, developing and inspiring others, and working in a respectful, supportive, and team-oriented style. You’ll understand roadblocks and assist in training team members.

You’ll comply with company policies, procedures, and ethics by implementing action plans using the Open Door Policy and applying these in executing business processes and practices. You’ll complete work assignments by prioritizing tasks with policies, data, and resources, collaborating with managers, coworkers, customers, and partners, identifying priorities and deadlines, communicating progress, and adapting to feedback and change.

You’ll Respect the Individual by embracing differences, creating a workplace where associates feel seen and connected, building teamwork, and helping attract top talent. You’ll work as a team, build strong relationships, and communicate with energy and positivity. You’ll strengthen the team by mentoring others and recognizing contributions. You’ll act with integrity by upholding Walmart values, being accountable, and supporting a sustainable company culture.

You’ll Serve our Customers and Members by delivering results with the customer in mind, making decisions based on reliable information, and balancing short- and long-term priorities so the team can fulfill its purpose for all stakeholders. You’ll strive for excellence by staying curious, taking calculated risks, and showing resilience. You’ll drive continuous improvements and support others through change and new technologies.

At Sam's Club, we offer competitive pay, performance-based bonuses, and benefits for a healthier mind, body, and wallet. Benefits include health, dental, and vision coverage; 401(k), stock purchase, and life insurance; paid time off (PTO), parental leave, family care leave, bereavement, jury duty, and voting, with additional PTO/PPTO depending on classification and tenure. Additional benefits include short- and long-term disability, discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company-paid education benefit program for associates. For information about benefits, see One.

Walmart at (Use the "Apply for this Job" box below). The hourly wage range for this position is $18.00 to $25.00, with actual pay meeting or exceeding the minimum wage; premiums may apply in certain circumstances.

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Valid state-issued driver’s license.
• 18 years of age or older.

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Auto service industry experience
• Retail experience

6700 E Virginia St, Evansville, IN , United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no tolerance policy regarding illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we understand, respect, and value diversity while being inclusive of all people.