Manager of Development Information Systems

Title: Manager of Development Information Systems

Division: Development

Department: Development

FLSA Status: Exempt

Salary Range: $55,000 - $59,670/Annual Salary

EEO Job Group: 2 E2

Manage the CRM being utilized by the Development office, currently Raiser's Edge NXT, and be the fundraising systems expert. Work closely with Development, Alumni Engagement, Volunteer USI staff, vendors, and University Information Technology staff to stay ahead of program needs. Lead and develop data coding and validation, charitable giving outcome, and reporting standards.

• Responsible for official data reporting and analysis operations, serving as primary lead on all data requests and inquiries. Analyze informational needs, determine requirements, establish reasonable deadlines, and distribute and explain completed output to users. Verify data produced meets requests.
• Produce regular and special Raiser's Edge NXT queries, exports, and lists for Development, Alumni Engagement, Volunteer USI, and other offices upon request.
• Provide basic and standard fundraising reports for gift and constituent activity.
• Prepare fiscal year-end report of charitable gifts and pledges for Annual Report/Honor Roll of Donors and VSE report.
• Update and maintain all daily, weekly, and monthly queries, exports, and lists to ensure routine data reporting is available to Development, Alumni Engagement, Volunteer USI, and other offices upon request, including regular campaign and gift reports to the Director of Development.
• Coordinate with various Development officers in scheduling processing of annual fundraising and appeal letters and create necessary outputs for annual giving programs.
• Build and maintain dashboards to support fundraising campaigns, prospect management, and other annual giving goals.
• Craft complex reports to provide insights into donor retention, donor types, and donor acquisition. Additionally produce reports to assist strategic planning of development efforts to make informed data‑driven decisions and forecast development outcomes.
• Analyze, review, and rewrite programs to increase operating efficiency or adapt to new University initiatives.
• Maintain appropriate records, including documentation of procedures for producing reports, program development, and subsequent revisions.
• Maintain master schedule for production of reports.
• Ensure data integrity including routine data hygiene and data audits within Raiser's Edge NXT to ensure accuracy and consistency of constituent records.
• Maintain compliance with CASE and institutional data integrity standards to support accurate reporting and effective donor stewardship.
• Represent Development and Alumni Engagement and Volunteer USI on the University's data committees.
• Analyze and perfect reporting skills, meeting user needs and working to create a high quality database of valuable information.
• Recommend and oversee methods for obtaining accurate data in an efficient manner.
• Supervise all data entry including establishing and enforcing clear data entry standards and procedures, coordinating and supervising input of biographical data, training and mentoring staff on best practices for data entry and system utilization, and developing and maintaining a procedure manual for data entry into Raiser's Edge NXT.
• Responsible for training or supervising the training of the Development and Alumni Engagement and Volunteer USI staff on Raiser's Edge NXT.
• Serve as the primary point of contact for Blackbaud user support, monitor usage and stay current on Blackbaud products to inform users of current updates, including additions or features, deletions, and other modifications to the system.
• Lead the testing for software revision updates to Raiser's Edge NXT.
• Serve as primary database administrator for Raiser's Edge NXT by adding users, maintaining security, maintaining code tables, and making other configuration changes as necessary.
• Perform the graduate import using Omatic Cloud. Occasionally correct data using imports and global changes.
• Interface with Information Technology personnel to maintain data integration between Raiser's Edge NXT and software utilized for student and…