Systems Director, Environmental Services - Hospitals

Reports to: Regional Director of Operations

Schedule: Full time;
Monday through Friday, 7am - 5pm. More details are available upon interviewing.

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

The Systems Director of Environmental Services is a key leadership role responsible for managing environmental services operations across three acute care hospitals in Southwest Indiana. This position oversees a team of 5 managers and more than 80 frontline associates. The primary hospital spans approximately 1 million square feet and has a 400-bed capacity. In addition, the director will manage a 24-bed orthopedic specialty hospital with 115,000 square feet of cleanable space and a 35-bed critical access hospital with 90,000 square feet of cleanable space.

Core responsibilities include financial management, client relationship development, leadership growth, project and initiative execution, patient satisfaction, and overall operational oversight. This is an exciting opportunity to lead EVS operations across multiple locations during a period of leadership transition.

• Ensures client, customer service/satisfaction with efficient cost effective management meeting and exceeding stated expectations at all sites
• Manages all housekeeping-related activities, including patient care, quality improvement, sanitation, infection control, and all hospital-related activities at all sites
• Oversees systems and processes to ensure the strategic and operational objectives of the client for the system are met.
• Visits patients on an assigned nursing unit or area and helps ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay.
• Leads team of directors/managers within the 3 hospital system
• Manages system budget
• Additional duties as assigned

• B.S. Degree in Business Management or related field; or A.A. Degree plus seven years of directly related experience preferred
• Seven plus years of environmental services management experience within a hospital or healthcare environment preferred
• Previous experience in housekeeping or EVS management operations of multi-unit acute care hospitals
• Strong background in financial management, a proven track record of improving throughput and client/patient satisfaction, and a passion for developing leaders
• Operational management experience with inventory and purchasing knowledge and control
• Previous P&L accountability or contract‑managed service experience
• Strong supervisory, leadership, management and coaching skills
• Strong communication skills both written and verbal
• Ability to communicate on various levels to include management, client, customer and associate levels
• Excellent financial, budgetary, accounting and computational skills
• Technically savvy and proficient computer skills to include various computer programs, Microsoft Office programs, e‑mail and the Internet

Apply to TouchPoint today!

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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position…