Membership Manager

The Koch Family Children's Museum of Evansville is dedicated to creating extraordinary experiences that spark imagination and creativity in children and families through the power of play. As a premier educational resource and family destination, the museum aims to inspire lifelong learning in future generations. We provide a dynamic and engaging environment that fosters exploration, discovery, and learning. Situated in Evansville, IN, we are a community-focused organization committed to meaningful educational experiences that make a lasting impact.

This is a full-time on-site role located in Evansville, IN, for a Membership Manager. The Membership Manager will manage membership programs to enhance member engagement, execute strategies to increase membership recruitment and retention, and analyze membership data to inform decision-making. Key responsibilities include resolving member inquiries, coordinating membership-related events, and ensuring excellent customer service. The role will also involve communication with members to promote museum programs and benefits.

• Proficiency in Membership Management and experience developing strategies to grow memberships
• Strong Analytical Skills for evaluating membership data and identifying trends
• Excellent Communication and Customer Service skills
• Strong organizational skills with the ability to manage multiple responsibilities
• Proficiency with membership software and databases is a plus