IT&D Product Manager - Supply

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

In IT and D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products. Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done.

And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen. Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact.

And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.

The IT Supply Manager leads the technology enablement of global supply operations across Supply Services, Logistics, Planning, and Manufacturing. This role partners closely with business stakeholders and IT teams to optimize end-to-end supply chain processes, maximize SAP value, and ensure high availability and performance of critical supply systems. The IT Supply Manager also drives delivery of IT projects and continuous improvements, ensuring stable operations while advancing digital capabilities across the supply network.

• Act as the primary IT partner for global Supply Operations, translating business strategy into technology roadmaps and executable delivery plans.
• Provide end-to-end supply chain process expertise across Supply Services/Procurement, Logistics & Distribution, Planning (demand/supply, S&OP), and Manufacturing (execution, quality, maintenance integration).
• Lead process harmonization and standardization across regions, balancing global template governance with local business requirements.
• Facilitate requirements, fit-gap, process mapping, and root-cause workshops; document user stories, functional specifications, and solution designs.
• Own SAP solutions supporting supply chain operations, ensuring scalability, compliance, and alignment with enterprise architecture standards.
• Drive SAP configuration strategy, enhancements, and release planning across applicable modules (e.g., MM, SD, PP, QM, PM, WM/EWM) and for other Supply applications.
• Manage integrations and data flows between SAP and the wider ecosystem (WMS, TMS, MES, EDI, 3PL, analytics, and master data solutions).
• Establish governance for master data, transaction quality, and reporting integrity across supply processes.
• Ensure high availability, performance, and reliability of supply‑critical applications (SAP and integrated systems) to support global operations.
• Lead ITIL‑aligned service management practices, including Incident, Problem, Change, Release, and Capacity Management.
• Drive root‑cause analysis and preventive actions to reduce recurring issues and improve operational stability.
• Implement monitoring, alerting, and operational dashboards to provide end‑to‑end visibility of critical supply process flows.
• Lead business continuity planning and testing (backup, disaster recovery, failover) with runbooks and regular validation.
• Lead supply chain IT initiatives end‑to‑end, managing delivery methodology (Agile/hybrid/waterfall), cross‑functional teams and vendors, scope/schedule/budget/risks, and driving measurable outcomes through continuous improvement and change adoption.

• Bachelor’s degree in Information Systems, Supply Chain, Engineering, Business, or related field (or equivalent experience).
• 10+ years of progressive experience in IT delivery and/or IT product ownership supporting supply chain…