Tier 2 Onsite Technician

Primary Job Title

Tier 2 Onsite Technician

• Tier II IT Support Technician
• Onsite Desktop Support Technician
• Field IT Support Technician
• Tier 2 Technical Support Specialist

Evansville, IN — Onsite

• Position Type:
  Contract
• Start:
  As Soon As Possible

The Tier 2 Onsite Technician provides hands‑on technical support in an enterprise environment, supporting IP telephony, cabling, and onsite infrastructure needs. This role requires strong attention to detail, the ability to work independently, and flexibility to support off‑hours schedules as needed. The technician will serve as an escalation point for Tier 1 support, assist with coordination of onsite activities, and ensure professional, reliable service delivery.

• Remain on feet for 8+ hours per day
• Crawl under desks and access tight spaces
• Lift 30+ lbs
• Flexible schedule, nights and weekends
• Self‑starter who follows directions with minimal supervision
• Speaks and understands English
• Read and understand floor plans
• Strong attention to detail
• Basic understanding of networking and IP telephony
• Professional demeanor and strong reliability
• Effective verbal and written communication skills
• Strong team‑player mentality

• Lead and support a small team of technicians as needed
• Install IP phones in enterprise environments
• Configure and support VoIP phone systems
• Work within IDF/MDF rooms, including patching activities
• Perform basic troubleshooting of cabling and wall jacks
• Use Microsoft Word and Excel for documentation and tracking
• Communicate proactively with Project Managers
• Act as escalation support for Tier 1 technicians

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401(k) Retirement Plan

IT Modernization and Transformation:
We provide secure, on‑demand IT services to help businesses adapt to a rapidly changing world. Our solutions support digital transformation, collaboration, and cloud adoption. We value diversity, inclusion, and innovation, and we are committed to building a better future through technology.

GTT is a minority‑owned staffing firm and a subsidiary of Chenega Corporation, a Native American‑owned company in Alaska. As a Native American‑owned, economically disadvantaged organization, GTT values diverse and inclusive workplaces. Our clients include Fortune 500 banking, insurance, financial services, technology, life sciences, biotech, utility, and retail organizations across the U.S. and Canada.

Hashtags: #gttic