Patient Care Coordinator​/Engager

Job Description

Our Mission: “Helping People Hear Better”. Lucid Hearing is a leading innovator in assistive listening and hearing solutions, manufacturing and retailing high‑quality hearing aids, testing equipment, and providing a network of locations within large retail chains. As a fast‑growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.

Club:
Sam's Club in Evansville, IN

Hours:

Full time – Tuesday through Saturday, 9am–6pm

Pay: $18+/hr

• Share our passion of giving the gift of hearing by locating people who need hearing help
• Direct members to the hearing aid center inside the store
• Interact with patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• Make 30–50 outbound calls daily
• Promote all Lucid Hearing products to members with whom they engage
• Educate members on all products (non‑hearing aid and hearing aid) when interacting with them
• Assist providers when necessary, calling past tested members, medical referrals to schedule return, etc.

• Medical, Dental, Vision, & Supplemental Insurance Benefits
• Company‑paid Life Insurance
• Paid Time Off and Company Paid Holidays
• 401(k) Plan and Employer Matching
• Continual Professional Development
• Career Growth Opportunities to become a leader
• Associate Product Discounts

• Willingness to learn and grow within our organization
• Sales experience preferred
• Stellar communication skills
• Business development savvy
• Appointment scheduling experience preferred
• A passion for educating patients with hearing loss
• Must be highly energetic and outgoing (a real people person)
• Be comfortable standing multiple hours

We are an Equal Employment Opportunity Employer.

Entry level

Full‑time

Medical Equipment Manufacturing