Technician - Slots

Location: 421 NW Riverside Dr, Evansville, IN 47708, USA

Bally’s Corporation is a global casino-entertainment company with a growing omni‑channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally’s Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first‑in‑class sports betting platform, and Bally Casino, a growing iCasino platform.

With 10,600 employees, the Company’s casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana.

Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally’s jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally’s portfolio.

Bally’s will also become the successor of Queen’s significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).

• Perform routine preventative maintenance on all slot equipment as assigned.
• Check and verify that all peripheral devices (such as ticket printers and bill acceptors) are up to date and functioning properly.
• Perform input and output tests on slot equipment to verify that all aspects are working properly.
• Ensure security of all slot equipment and games.
• Inspect, troubleshoot, diagnose, and repair slot machine issues to maintain constant functionality of gaming equipment.
• Identify all makes, models, and manufacturers of all slot cabinets as well as all gaming equipment related to slot machines.
• Respond in a timely manner to the needs of other slot personnel and guests.
• Change all table game layouts.
• Troubleshoot any miscellaneous BVs and ancillary mechanical devices including but not limited to ticket redemption units, ATMs, cigarette machines, vending machines, and/or jackpot kiosks.
• Perform preventative maintenance on table game shufflers, chipper champs, or other associated table games equipment.
• Perform general repairs on all equipment related to slots or table games as well as any other associated mechanical equipment.
• Have specific vision abilities including close, distance, color, peripheral vision, depth perception, and ability to adjust focus.
• Provide great customer service and maintain a fun gaming environment.
• Be knowledgeable of the Indiana Gaming regulations as well as the company’s internal controls, policies, and procedures.
• Work in an environment with secondhand smoke, loud noises, and large crowds.
• Stand, sit, and walk for prolonged periods of time (7+ hours).
• Always follow the Company Service Standards model.
• Be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
• May be required to perform other duties as assigned.
• Slot Technician II‑A Capacity
  • Accurately repair and maintain slot equipment and various parts.
  • Accurately RAM clear and set up all machine types from each manufacturer.
  • Accurately install correct software.
  • Accurately calculate progressive jackpot incrementation rates.
  • Understand and troubleshoot network and power connections for slot banks as well as progressive controller boxes.
  • Set up and run all aspects of tournament games.
  • Understand all processes and procedures outlining moves and conversions.
  • Understand all processes and procedures outlining device movements, receiving, and shipping devices and secure items as well as destruction of device and non‑device items.
  • Maintain certification to drive company vehicles and forklift certification (preferred).
• Slot…