Child Services Assistant

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Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Department of Child Services (DCS):

Join a team that engages families and children to significantly improve lives. DCS engages authentically with children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. The Department also administers family preservation and prevention services, foster care, and child support throughout Indiana. You will relentlessly pursue permanency for children and families through reunification, guardianship, and adoption, or support youth in transitioning to adulthood.

While this job is difficult and may have long and sometimes unconventional hours, this is more than a job—it is a calling to improve your community and neighbors. Will you join us in supporting our Mission, Vision, and Values?

Mission:
The Indiana Department of Child Services leads the state’s response to allegations of child abuse and neglect and facilitates child support payments. We consider the needs and values of all we serve in our efforts to protect children while keeping families together whenever possible.

Vision:
Children will live in safe, healthy, and supportive families and communities.

Values:
We at the Indiana Department of Child Services empower our team, in collaboration with state and local partners, to make decisions in the best interest of every child in our care by embracing:

• Child Safety
• Permanency
• Collaborative partnerships with foster and adoptive families
• A culture of safety and transparency
• A commitment to continuous improvement

Role Overview:

The Child Services Assistant supports the clerical and administrative needs of the office. You will assist with organizing case files, ensuring documentation is properly retained, and supporting staff in connecting clients to resources. This role requires a high level of collaboration and confidentiality.

This position is in Evansville, Indiana, and will support the staff in Vanderburgh County.

This position traditionally starts at an annual salary of $31,668 but may be commensurate with education and job experience.

• Maintain various files, update case files as new material is collected, ensure that information is kept organized, and that all necessary case documentation is retained in compliance with the record retention policy.
• Prepare reports involving tabulations and balancing of posted data and simple arithmetic calculations.
• Answer telephone or in-person inquiries concerning regulations or procedures within a specialized area.
• Receive and prepare replies to routine correspondence.
• Operate office machines related to a specific area of work.

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

You must meet the following requirement to be considered for employment:

• Working knowledge of administrative work specific procedures.
• Working knowledge of DCS procedures involved in the gathering and compiling statistical data or information and the preparation of standardized reports
• Ability to be tactful in dealing with persons over the telephone and in person.
• Ability to make clerical decisions regarding appropriate procedures within specific program area.
• Working knowledge of computer software systems and data entry procedures.
• Ability to make simple arithmetic computations.
• Ability to maintain confidential records.
• Working knowledge of legal policies and procedures pertaining to the field of DCS child welfare.
• Able to perform essential functions with or without reasonable accommodation.

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefits package for full-time employees that includes:

• Three (3) medical plan options (including RX coverage), as well as vision and dental plans
• Wellness Rewards Program:
  Complete wellness activities to earn gift card rewards
• Health savings account, which includes a bi-weekly state contribution
• Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
• Deferred compensation 457(b) account (similar to401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust,…