Senior Administrative Assistant

Summary

Provides project support, administrative assistance, and routine clerical services to management and staff by performing secretarial and clerical duties.

• Perform all needed administrative duties including requisitioning and expediting request for material, tools and office supplies; typing, distributing, and filing documents; maintenance of electronic employee time records, maintain filing system for tailboards, property damage reports and signed timesheets. (for Distribution linemen, Primary Metering, and Major Underground groups)
• Handles and maintains confidential information, records, reports and personnel files.
• Clear error log, enter missing time, run over/under report, and print timesheets in SAP.
• Enter weekly duty bonuses allotted to linemen that qualify for the duty bonus pay provided by the supervisors.
• Keep record of vacation/holiday balances and work schedules for distribution operations and major underground personnel
• Submit annual holiday carryover form for employees that work Christmas Eve/Christmas Day.
• Prepare shift change notifications and enter shift changes in SAP
• Maintain and update, per the guidance of distribution operations / major underground supervision, the service center Duty Roster for linemen weekly duty rotation.
• Maintain and update service center Seniority list for linemen.
• Maintain and update emergency callout system
• List edit daily for field completed, back office complete order types
• Create and review SAP work orders and field sketches. Perform SAP notification entries, TECO SAP work orders.
• Research and correct orders that are missing, material, labor and or sketches in order to TECO or cancel orders.
• Communicate with Distribution Operations/Major Underground personnel to learn job status or schedule.
• Monitors and report compliance and non-compliance to department policies, procedures, and protocols.
• At the request of distribution operations / major underground personnel retrieve relevant information pertaining to the status of the service request.
• Process credit card expenses in One Pay for supervisors and or managers
• Maintains records of safety footwear, prescription safety glasses purchased, and reimbursement for mileage by entering it in One-Pay
• Prepare the required permit and locates

Requires a high school diploma or equivalent knowledge of English, basic mathematics (add, subtract, multiply, divide, calculate fractions and calculate percentages), grammar, spelling and punctuation.

Requires a minimum of three (3) years in distribution construction, reliability, customer service and or administrative position. Related experience performing clerical and /or administrative duties, including proficiency with word processing, spreadsheet and email software. Requires good communication skills, telephone etiquette and customer service.

• Able to communicate effectively with customers, staff, and field personal through personal contact or using telephone or radio devices.
• Able to demonstrate knowledge and or possess the aptitude to learn CIS and SAP screens and programs.
• Able to create basic maintenance orders for security lights and other distribution equipment.
• Able to enter trouble orders and change orders into system.
• Able to work with minimal supervision.
• Able to communicate basic outage inquiries to customers, linemen and/or supervisors.
• Able to develop, analyze, interpret, and communicate technical information for drawings, reports, and documents.
• Able to demonstrate commitment to compliance with applicable laws and regulations, the Company’s Ethics and Compliance Code of Conduct, and other Company policies and procedures and do so consistently, take all required training courses and do so timely.
• Able to demonstrate respect for all individuals, adhere to the Company’s values and business practices and do both consistently.
• Able to meet and maintain performance and attendance criteria for the job.
• Able to work with confidential information, materials and files in an appropriate, professional and discrete manner.
• Able to work independently, display initiative, motivate self, accomplish tasks, and achieve goals, with minimal supervision, including self-directed learning.
• Able to add, subtract, multiply, divide, and calculate fractions and percentages.
• Able to use PC software including proficiency with word processing, spreadsheets, email, database management, graphics/presentations, report writers and any specialized products.
• Able to prioritize work based on current information and concentrate efforts accordingly.
• Able to adapt quickly to changing demands and to demonstrate flexibility in the face of change or uncertainty.
• Able to interact with all levels of management and associates and perform well in a team environment.

• Able to demonstrate and apply manual dexterity to operate a personal computer or laptop.
• Able to see, hear, speak and…