Outreach Worker; UNION​/AFSCME

Position Information

• Position Type:
  Parks and Recreation
• Date Posted: 1/7/2026
• Location:
  
  New Civic Center
• Closing Date: 01/23/2026

• Builds rapport with all youth and young adults and their families.
• Assist Youth and Family Advocate with the Department's Restorative Justice Program. Assist with receiving and reviewing C‑Tickets from EPD and work directly with youth to develop and implement individualized restorative justice plans.
• Case manages program participants and inputs data from written records and participant goals that enhance participant and family well‑being.
• Recognizes the warning signs of criminal or violent tendencies in youth and young adults and develops and implements mediation, violence interruption, and violence reduction strategies. Works closely with schools, local social service agencies, health and recreation agencies and the District Courts in developing services plans for youth and young adults.
• Monitors community service activities and identifies potential placements.
• Assists in providing supervision to volunteers, program participants and providing assistance with seasonal employees working in the Mayor’s Summer Youth Employment Program. Assists in identifying counseling needs for youth and young adults.
• Provides minor crisis intervention services as needed and may refer youth and young adults and their families to a variety of service‑related community agencies and services. Assists in emergency relocation of individuals or families threatened with imminent harm or violence.
• Assists in the selection of participants for the Youth and Young Adult Job Training and Employment Program.
• Assists in resolving conflicts and/or mediating situations involving youth and young adults, their families, other youth, and/or agencies.
• Acts as a liaison between youth and young adults and service providers/schools to facilitate access to services.
• Provides information on available services for participants’ family members. Provides support for youth at the Robert Crown Homeless Youth Drop‑In Center, including staffing the Center and providing resources to youth who request support and/or services from the Outreach team.
• Maintains relationships with community service supervisors.
• Assists in assessing current strategies and practices for dealing with youth behavioral issues. Collaborates with the Moran Center, District Courts, Juvenile Bureau and Juvenile Probation office and other local social service agencies.
• Collaborates with hospitals, clinics and community service providers to engage families in community events.
• Engages in home visits with program participants and families to develop and enhance relationships.
• Performs other duties as assigned.

Salary Range: $35.17 - $44.73 per hour

Schedule:

Monday - Friday 10:30 a.m.

- 7:00 p.m. (Flexible Work Schedule based on season and need)

Under the direction of the Youth and Family Services Division Manager, this position provides an array of street and community outreach services to an at‑risk population of youth and young adults in the City of Evanston. Actively engages youth and young adults in the community through outreach, education, and other social services agencies, including recreation and providing advocacy in a variety of areas, including job training and placement.

Assists in coordinating and developing a community‑wide program targeted for Youth and Young Adults and their families that includes job training and placement services, placement and support within supplemental educational programs, acquisition of health and mental health and substance abuse treatment services, and engaging in mediation, violence interruption, and violence reduction initiatives. Also collaborates with schools, recreation, law enforcement and other social services agencies.

• Must possess a high school diploma, GED or higher. Possession of 45 or more hours of college credit or a bachelor’s degree is preferred.
• Must possess two (2) or more years of progressively responsible work experience working with at‑risk youth or young adults.
• Must possess a valid driver’s license and a safe driving record.

• Wo…