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Member Team Lead

Job in Evanston, Cook County, Illinois, 60202, USA
Listing for: Walmart Stores
Full Time position
Listed on 2026-03-02
Job specializations:
  • Retail
    Customer Service Rep
Job Description & How to Apply Below
Position: (USA) Member Team Lead
Walmart Stores - 2450 Main Street - Responsibilities:
Assist management with the supervision of associates in assigned area of responsibility; communicating goals and feedback; training associates on processes and procedures;
Communicates and supports membership by providing information on membership types, programs, and benefits to current and prospective members; processing memberships, upgrades, and credit accounts; encouraging membership renewals;
Provides and ensures member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; locating merchandise; guiding members on self-service technology;
Oversees assigned area of responsibility by handling claims and returns; organizing merchandise; identifying shrink and damages; maintaining parking lot cleanliness;
Develops, communicates, and implements processes and practices to meet business needs; collaborating with managers, co-workers, customers, and other business partners; monitoring progress and results
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