Business Systems Analyst

Who We Are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor‑made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Req Number

R7250

Employment Type

Full time

Worksite Flexibility

Onsite

Job Summary

As a Business and Systems Analyst, you will work on various projects for our client.

Job Description

We are seeking a Business and Systems Analyst to work on application and infrastructure projects for our client. This is an onsite position in Evanston, Illinois, Monday – Friday, 8:30 am – 4:30 pm. The work week is 35 hours. Candidates must be a reasonable, commutable distance to the client site.

Only work authorizations that will not require sponsorship now or in the future will be considered.

Our client is a well‑respected and nationally recognized not‑for‑profit corporation. Headquartered on Chicago’s North Shore, the corporation currently employs 35 full‑time employees.

Our client is seeking a hard‑working professional individual with strong interpersonal communication, project management capabilities, and analytical and documentation skills to coordinate the maintenance and development of various application and infrastructure projects for the corporation. This individual will work with IT vendors, internal business and technical staff, and external subject matter experts to gather and document the business and system requirements and oversee the design, testing, and implementation efforts.

This individual will facilitate the resolution of system issues, design and implement the solutions to approved system enhancements, and perform project Software Development Life Cycle (SDLC) management. All of these duties must be accomplished in a cost‑effective manner to help the corporation meet the full potential of its mission.

Our client’s current IT landscape primarily includes .NET, SharePoint, Java, AS/400 with SQL Server, Postgres, DB2 database backends, and Salesforce suite of SaaS products. The following Project Management methodologies are adopted:
Agile/Scrum (software development) and Waterfall (infrastructure projects).

• Work closely with the corporation’s management team to understand the business, mission, goals, and objectives
• Gain in-depth knowledge of the corporate functions, processes, operations, and IT environments, and learn how business applications are used to achieve the corporation’s goals and objectives
• Maintain system protocols by writing and updating procedures
• Assist in determining the need for, and selection of, any outside resources or tools
• Clearly define the project objectives and scopes
• Complete a project plan (i.e., project charter) and other management documents following project manager/PMI standards
• Monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions
• Work with business stakeholders to understand priorities
• Elicit business requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis
• Evaluate information from multiple sources, reconcile conflicts, break down high‑level information into detailed components and differentiate user requests from their underlying true needs
• Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements, and deliver the following artifacts as required: construct and develop user stories, functional requirements documents, use cases, GUI, system outputs (reports and correspondence), business rules and interface designs
• Manage and monitor the intake of projects using JIRA and update ticket project status promptly
• Drive and challenge business and technical teams on their assumptions of how they will…