Business Intelligence Analyst Associate, Reporting and Analytics

Alumni Relations & Development

Salary/Grade: EXS/6

Target Salary Range: $63,000 - $70,000 per year, based on education, experience, and market data.

Job Summary: This role supports reporting and analytical needs across the Alumni Relations and Development organization. The position focuses on developing, maintaining, and enhancing reports and dashboards using fundraising and advancement data, with an emphasis on Oracle SQL and structured reporting workflows. It requires intermediate SQL knowledge and the ability to troubleshoot data and reporting issues with guidance from senior team members as needed.

The team member works closely with stakeholders to understand reporting requirements, ensure data accuracy, and support both ad‑hoc and recurring reporting needs while contributing to documentation and self‑service enablement efforts. Exposure to Salesforce reporting and CRM Analytics is preferred, with additional familiarity with Tableau and Cognos considered a plus.

Hybrid Work Arrangement: Up to two days remote and three days onsite.

Note:

Not all aspects of the job are covered by this description.

• Develop and maintain reports and dashboards using various tools and methods.
• Understand reporting needs of customers and document requirements as necessary.
• Provide timely ad‑hoc support to customer requests.
• Become familiar with data models (CRM and data warehouse).
• Create functional or technical documentation on reports and processes as needed.
• Promote self‑service reporting and training within the organization.
• Collaborate with central IT team as needed for particular data and reporting processes.

Performs other duties as assigned.

• Bachelor's degree.
• 1+ years of experience with SQL.
• 6+ months experience with Tableau or Cognos.

• 6+ months experience with Salesforce Lightning reports or CRM Analytics.
• Experience working in advancement operations, supporting fundraising.
• Familiarity with an advancement CRM.

Analytical Thinking & Data Problem Solving: Ability to translate business questions into structured data queries and reports; apply SQL to extract and analyze data; and identify and resolve data inconsistencies in a methodical way.

Stakeholder Communication & Requirements Gathering: Ability to engage stakeholders to understand reporting needs, ask clarifying questions, document requirements, and communicate data insights clearly to technical and non‑technical audiences.

Data Accuracy & Process Discipline: Strong attention to detail in validating report outputs, maintaining documentation, and supporting consistent, reliable reporting workflows.

Northwestern offers meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts, and more! Visit https://(Use the "Apply for this Job" box below). to learn more.

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