Scheduling Template Analyst

Overview

Hourly Pay Range: $23.24 - $34.86 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position: Scheduling Template Analyst

Location: Evanston, IL

Schedule: Full Time;

Hours:

Monday-Friday, 8:30am-5:00pm;
Travel to other Endeavor Health locations may be required

• Support the access initiative as it pertains to template management.

• Collaborate with Medical Group Practice Managers, Information Technology, and Patient Access Team to build, validate, and analyze scheduling templates to enhance provider access and ensure adherence with scheduling guidelines and best practices.

• Educate, interact with, and collaborate with colleagues throughout the System; lead communication with managers, patient access, and other staff to assist in meeting organizational objectives and priorities.

• Proactively maintain a thorough and up-to-date understanding of Cadence, Epic, and Decision Trees.

• Partner with Operations (management and front-line staff) to understand current scheduling and template workflows, requests, and concerns.

• Educate Operations on template best practices and guidelines; build optimized templates together.

• Educate Operations and front-line staff on security, templates, scheduling, and more.

• Ensure that builds support overall System goals of standardization, access, and throughput through audits and validation.

• Create and maintain educational job aids such as quick reference guides (QRGs), videos, trainings, and classes.

• Work closely with Operations and IT to ensure that template and scheduling recommendations are built accurately in Epic.

• Maintain Epic build that is clean and accurately reflects reality; partner with IT as needed.

• Collaborate with template team members and others to work toward system goals.

• Identify problems in templates and related areas using objective (reports, Slicer Dicer) and subjective (observations, conversations) data sources.

• Create and utilize reports to monitor patient access, identify negative trends, and gauge improvement efforts.

• Apply critical thinking to diagnose issues and devise effective solutions.

• Seek updates and innovative solutions from Epic or alternative resources to enhance outcomes.

• Education:
  
  High School Diploma required;
  Bachelor's degree preferred.

• Certification: not applicable.

• Experience:
  
  1+ years in ambulatory practice operations; 1+ years with an electronic medical record system, specifically physician schedules and template management. Epic experience preferred.

• Unique or Preferred
  
  Skills:

  • Effective written and oral communication skills

  • Ability to understand data and track results

  • Strong interpersonal skills and collaborative approach

• Career pathways to promote professional growth and development

• Medical, dental, vision options

• Tuition reimbursement

• Free parking

• Wellness program savings plan

• Health Savings Account options

• Retirement options with company match

• Paid time off and holiday pay

• Community involvement opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals.

For more information, visit (Use the "Apply for this Job" box below)..

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE:
Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.