IAM Engineer Lead

Job

Location:

Evanston, Illinois

Department: Information Security Office
Salary/Grade: ITS/83

Target hiring range for this position will be between $,000 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.

The IAM Lead Engineer provides support for a complex environment(s). They provide expert knowledge, skillsets, and subject matter expertise (SME) for provisioning/deprovisioning, federation, authentication and authorization/access management, and directory services. AM Team Architecture, infrastructure and identity integrations with various technologies and services.

In this role, you will apply your knowledge and skillsets to lead the AM team that provides support, consultation, design services, testing, documentation and implementation for Sailpoint, SSO, Shibboleth, LDAP and Linux based systems. That will include configuration/implementation of new functionality, versioning, modify existing set ups, and provide Tier 3 support for trouble shooting various issues or incidents. You will also provide an array of consultative information, guidance and/or assistance to various groups within NUIT as well as NU schools and units.

You will assist with strategic planning and will work to ensure that IAM systems/solutions are both resilient and adaptive to an evolving Identity landscape. You will work with stakeholders throughout Northwestern to implement IAM best practices and controls.

You will lead the AM Team in a supervisor capacity that includes work assignment, work evaluation/peer review, training, mentoring, and conduct performance evaluation reviews. Oversee operations and support for the teams infrastructure and services. Leads, instructs, directs, and checks the work of other engineers using full technical knowledge and thorough understanding of functionality. Provides supervision to and oversees the work of staff.

Leads with the expectation that team members are cross-trained on all products and are staying on top of new skill development within the industry.

• Represent Identity & Access Management Department in collaborative and strategic initiatives, applying expertise and functioning as an integral part of the information security organization.
• Contribute to yearly roadmap planning of the IAM portfolio.
• Research and provide guidance/support in evaluating industry best practices, evaluating vendors, open source products and internally developed systems, cloud or SAAS solutions.
• Participate in BTAA, CSG or other industry meetings or conferences to help ensure IAM stays on top of future functionality, products, trends and support.

• Act as IAM point-of-contact for assigned MS team products and operations.
• Serve as Tier 3 support and an escalation point for domain technology issues that cannot be solved by Tier 1 and Tier 2 support.
• Responsible for AM team operations to include - team performance, ownership of root cause analysis, problem management, documentation and communication for Identity Environment(s).
• AMTeam system monitoring, verifying the integrity and availability of all hardware, server resources, system and key processes, reviewing system logs and verifying completion of scheduled tasks/jobs.
• AM Team create and maintain system documentation for domain technologies, including installation, configuration, and appropriate trouble shooting steps.
• Identify opportunities to innovate, extend and enhance service delivery where possible.
• Monitor and evaluate systems and services for conformity to existing policies, standards, and guidelines.

• Ability to develop, integrate and deploy Identity and Access Management frameworks, systems and protocols.
• Architect, design and implement solutions for AM Team infrastructure (SailPoint, Ping/Forge Rock, Shibboleth) for efficiency and continuous improvement opportunities.
• Ability to create scripting, read code, utilize Git for versioning and use an.
• Lead projects in the design, development, testing, and implementation of technical solutions which advance strategic initiatives in IAM including projects affecting the overall posture of Northwestern University.
• Review existing Identity & Access Management practices, developing and implementing systems and solutions for additional controls, capabilities, or compliance.
• Implement recommendations for assigned projects, in consultation with project team(s) and/or other NUIT staff.
• Provide recommendations for continual process improvements across Identity & Access Management workflows.
• Draft and review documentation such as analyses of technical, administrative, or procedural issues; procedural documentation/playbooks; and team documentation.

• Collaborate with other Identity staff or NUIT staff as needed for incident remediation or incident investigations.
• Provides troubleshooting and investigation assistance to users regarding…