Peer Coach I​/II - MIST

peer coach i/ii - mist

job highlights:

• provide mobile crisis response with a team within the community to individuals who may be having behavioral health crisis.
• offer crisis support services and follow up resources post crisis.

work location:
this position is located at 2944 d street in eureka, ca.

work hours:
the schedule for this position varies and includes nights and weekends.

under close supervision; performs peer coaching, support and assistance to clients who are receiving social or health and human services; serves as liaison between the client and social or health and human services providers; provides orientation to services for individuals newly entering the social services system; provides client education, mentoring, and advocacy; supports self-empowerment of clients to act on their own behalf regarding their needs;

provides feedback to social service providers related to clients  perceptions of the program for quality improvement purposes; and performs related duties as assigned.

peer coach i: peer coach i is the entry level position in this series. Initially, under close supervision, employees in this class receive in-service peer training, and are given detailed instructions in the performance of a variety of client support functions related to social or health and human services programs. Employees are expected to promote to the peer coach ii level after one year of satisfactory performance at the trainee level.

peer coach ii: peer coach ii is the full working level class in this series. Employees at this level are expected to use independent judgment to perform the full scope of client support duties. Positions in this class are flexibly staffed and are normally filled by advancement from the lower level of peer coach i, or if filled from the outside, require prior related experience.

• as part of a social or health and human services team, provides 1:1 and/or group peer coaching, mentoring, support and assistance to social service clients.
• supports individuals to develop client-driven goals for wellness and strategies for achieving those goals, including the active participation in relevant social or health and human services program activities.
• provides role modeling and encouragement to clients to take personal responsibility and to self-advocate in actively pursuing their own wellness plans.
• participates in reciprocal education with other providers to support integration of peer support and recovery principles within provider teams.
• helps link clients to needed resources and develop personal supports for their self-identified wellness plan.
• serves as a mentor to promote hope and empowerment.
• accompanies clients to meetings and case conferences to support a person receiving services to self-advocate for their self-identified needs, to act as an advocate as needed to help clients communicate their unique and subjective experiences and perceptions and to provide a bridge between providers and individual(s).
• provides an orientation to services for individuals in need of services.
• communicates, represents and promotes the person s perspective to other service providers within the social service or health and human services system when there is a barrier to an individual acting on their own behalf.
• develops, coordinates and identifies outcomes of workshops, conferences and other coordinated efforts to individuals receiving services.
• provides evaluation of peer and non-peer driven activities to improve client services.
• participates in and conducts program outreach activities, including providing information about social service or health and human services programs to the general public and targeted audiences/communities.
• reviews existing programs and supports the development of new programs and resources for implementation of recovery/resiliency principles, as well as strength-based, client and family driven services.
• represents the department in local and statewide meetings to support networking with other providers and stakeholders.
• attends and participates in meetings, workshops and conferences as assigned to support…