Cashier​/Runner

About Torchy's

TorT's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef, and a food trailer to now operating over 130 restaurants nationwide.

OUR

PURPOSE:

IGNITING YOUR ORIGINALITY.

OUR VISION: TO BE THE CHOICE FOR ALL WHO CRAVE DAMN GOOD FOOD AND TO EXPRESS THEIR AUTHENTIC SPIRIT.

OUR MISSION: PASSIONATE PEOPLE CRAFTING CRAVEABLE FOOD AND WELCOMING VIBES.

OUR MOTTO: THE DEVIL IS IN THE DETAILS.

At Torchy's, every guest’s visit is an opportunity to create lasting memories. As a member of the Hospitality Team, you’re not just taking orders and running food – you’re the heart and soul of our guest's experience, greeting them with a smile, and ensuring they leave happier than when they arrived.

• Point of Sale:
  Greet guests, ask questions to understand their needs, offer suggestions, and ensure each transaction is fast and accurate.
• Guest
  
  Experience:
  
  Deliver outstanding hospitality, making each guest feel welcomed and valued from the moment they step into Torchy’s.
• Menu Mastery:
  Learn the menu and maintain knowledge of current promotions to make personalized recommendations that delight our guests and cater to their preferences and dietary needs.
• Dining Room:
  Run food to tables, ensuring that every guest receives their order correctly and with speed. Proactively offer refills on chips and drinks and identify opportunities to exceed guests’ expectations.
• Cleanliness:
  Ensure all guest-facing areas of the restaurant are neat, clean, organized, and inviting.
• Teamwork:
  Work collaboratively with managers, the kitchen, and the rest of the Hospitality Team to ensure problems are resolved and guests receive smooth and efficient service that keeps them coming back.
• Additional Support:
  Perform other duties as assigned.

• Outgoing & Friendly:
  Use your natural charm and cheerful personality to connect with each guest, creating a friendly and inviting atmosphere.
• Active Listening:
  Listen attentively to guests, understanding their needs and preferences to enhance their dining experience. Ask follow‑up questions to confirm understanding.
• Communication:
  Communicate clearly, ensuring guests understand their options while feeling welcomed and valued.
• Adaptability:
  Swiftly adapt to changing situations, whether it’s a sudden rush of customers or an unexpected challenge.
• Attention to Detail:
  Focus on the little things that make a big difference, from accurately taking orders to noticing and responding to the specific needs of each guest.

• Strong verbal communication skills.
• Availability to work a flexible schedule.
• Must meet state and local requirements for Food Handler’s and Alcohol Server certifications.
• Certification(s) must be obtained by your first day or within the timeline required by your location.

• 2 years of work experience providing customer service in the restaurant, hospitality, or retail industry.
• 2 years of experience using POS (point-of-sale) systems.

• Must be able to lift, push, pull or carry objects up to 40 lbs.
• Must be able to stand for several hours and walk for long periods of time.
• Must be able to bend, stretch, twist, or reach for objects on shelves of varying heights.

• $10.00 per hour.
• Tip share on top of hourly pay.
• Daily Pay partner – never wait for a paycheck.
• Flexible schedules.
• Casual attire with swag.
• Growth opportunities – a long‑term career path.
• Damn Good food discount card for you and your spouse.
• Day‑1 access to exclusive discounts: shows, sporting events, hotels, and more.
• Full benefits (medical, dental, vision) after 1 year of employment; 401(k) after 6 months.
• Well‑being program with free financial wellness resources.
• Paid Time Off (PTO) after 1 year of employment.
• Torchy’s Family Foundation support in times of need.
• Bragging rights.

Entry level

Part‑time

Other

Restaurants