INTERNAL - Supportive Case Manager

Overview

Homes for Good is searching for a Permanent Supportive Housing Case Manager to join our team.

Please note that this recruitment is currently for INTERNAL APPLICANTS only.

POSTING DATE:
Thursday, March 12, 2026

CLOSING DATE:
Tuesday, March 17, 2026

SALARY: $25.83 to $34.62 per hour ($53,726.40 to $72,009.60 per year)

Homes for Good Housing Agency is a high performing public housing authority located in Eugene Oregon, servicing all of Lane County (4,600 sq. miles). The Agency’s primary work is to help low-income Lane County residents access and maintain affordable housing.

Homes for Good is passionate about providing employees opportunities to maximize career growth while experiencing the personal satisfaction of working for a mission driven organization. At Homes for Good, employees are supported and empowered by a collaborative culture that shapes how we work together with the common goal of providing essential housing services throughout Lane County.

Our Supportive Housing Division provides housing and supportive services directly to the people who need it most. The cross-functional team provides exceptional customer service while supporting residents in achieving stability and success. The division includes the Property Management, Permanent Supportive Housing, Resident Services and Maintenance departments. Our combined programs help over 900 households increase stability, access to opportunity, and success in housing.

The Permanent Supportive Housing (PSH) Case Manager supports Homes for Good’s mission by working as part of a cross-functional housing team to provide and coordinate services for residents living in PSH communities. PSH communities provide permanent homes to formerly homeless individuals using a “Housing First” model. This position performs duties related to case management of PSH applicants and residents and related services for the PSH Program.

Housing First is an approach to quickly connect individuals experiencing homelessness to permanent housing without exclusive screening criteria and barriers to entry, such as sobriety, treatment or service participation requirements.

• Staff at PSH properties apply standard Housing First principles including:
  • Move people into housing directly from streets and shelters without preconditions of treatment, acceptance, or compliance.
  • Bring robust support services to the housing, predicated on assertive engagement and voluntary for participants.
  • Continued tenancy is not dependent on participation in services.
  • Units are targeted to most disabled and vulnerable homeless members of the community.
  • Embrace a harm reduction approach to addictions while supporting resident commitments to recovery.
  • Residents have leases and tenant protections; staff supports lease education and engagement for housing stability.
• Represents the Agency to the community and maintains positive working relationships with community partners.
• Maintains up-to-date knowledge of regulatory requirements and best practices related to assigned areas of responsibility; conducts tasks in a professional, timely and complete manner.
• Maintains a caseload of approximately 10-15 PSH residents.
• Develops supportive relationships with residents to enhance self-sufficiency.
• Assists in completing housing applications, lease agreements, annual recertifications, benefit applications, etc.
• Assists residents in completing the move-in process, orienting them to the program and settling into their new home.
• Conducts in-depth assessments of participants’ needs.
• Works with residents to develop service plans, set goals and implement strategies to meet identified goals.
• Provides life skills coaching to residents to support independent living.
• Assists in supporting residents with required inspections and understanding the requirements of maintaining their homes.
• Ensures each resident has an individualized housing stability plan.
• Provides case management and guidance, advocacy and referrals to facilitate transition to self-sufficiency.
• Meets with participants on an as-needed basis.
• Assists in resident self-regulation and de-escalation. Supports team in crisis response as…