Community Assistant

Overview

Company:
Yugo USA Community:
Ducks Village Job Title:
Community Assistant Position Type:
Part-time / Hourly / On-Site Compensation: $15.05

The Community Assistant (CA) role is a leadership and career development opportunity that supports a vibrant living environment within a student housing apartment community. CAs are integral to the marketing and leasing process in their communities. Once residents have leased, CAs assist with various needs, promote community engagement, and help maintain a safe and inclusive atmosphere. The Community Assistant serves as a resource, provides exceptional customer service, and contributes to the overall well-being of the residents.

• Customer Service:
  Provide exceptional customer service to residents, prospective residents, and guests. Create a welcoming and inclusive atmosphere by promptly addressing concerns, maintaining a clean and organized community space, and ensuring a positive resident experience.
• Resident Support:
  Assist residents with inquiries, concerns, and requests in a friendly and professional manner. Serve as a knowledgeable resource regarding community policies, procedures, and services. Provide guidance and referrals to appropriate campus resources when necessary.
• Leasing & Marketing:
  Play a significant role in the leasing and marketing process, including outreach marketing, social media strategy, delivering tours, fielding digital inquiries, calls and visits, and more.
• Community Engagement:
  Develop and implement engaging activities, events, and programs that foster community spirit and encourage resident involvement. Collaborate with staff to create a diverse and inclusive community that promotes social connections and personal growth.
• Administrative Duties:
  Manage administrative tasks such as handling resident inquiries, maintaining accurate resident records and documentation, coordinating room assignments, move-ins, and move-outs, and maintaining community bulletin boards and newsletters.
• Safety and Security:
  Promote a safe living environment by enforcing policies, reporting maintenance issues and safety concerns, and assisting with emergency response and crisis management as needed.
• Team
  
  Collaboration:
  
  Work with other staff to ensure smooth operations, participate in meetings and training, and support Resident Directors and other staff as needed.
• Participating in the “turn” process.
• Other duties as assigned based on the needs of the housing community and institution.

• Strong communication and interpersonal skills, with ability to work with diverse groups; demonstrated leadership, motivation, and mentorship abilities.
• Ability to work effectively in a team environment.
• Strong organizational and time management skills.
• Knowledge of or willingness to learn about campus resources and services.
• Understanding of and commitment to diversity, inclusion, and respect.
• Basic computer proficiency and ability to learn software applications.
• Flexibility to work evenings, weekends, and occasional special events.
• Ability to be on-call for emergencies.
• Current account is in good standing (if current resident).

• Customer Service
• Interpersonal Skills
• Leadership
• Teamwork
• Diversity
• Professionalism
• Ethics
• Attendance/Punctuality

This position offers competitive compensation and opportunities for advancement and growth.

• Frequently required to stand
• Frequently required to walk
• Continually required to sit
• Continually required to use hand and finger dexterity
• Continually required to talk or hear
• Occasional exposure to outside weather conditions
• Moderate noise level in the work environment
• The employee must occasionally lift and/or move up to 25 pounds

Exciting news:
Campus Advantage is now part of Yugo. In September 2025, Campus Advantage joined forces with Yugo, the world’s first global student housing operator. This acquisition brings together two industry leaders to operate nearly 40,000 beds across 88 properties in 28 states, signaling opportunities and innovation for students and team members alike. Yugo is global, growing, and committed to sustainable and personal growth initiatives.