Electric Utility Operations Coordinator

This posting opens Friday February 27, 2026 and closes on Monday March 16, 2026 at 3:00 PM (PST) or upon receipt of 50 complete applications, whichever occurs first. Interested individuals are encouraged to submit an application as soon as possible.

The Eugene Water & Electric Board (EWEB) is Oregon's largest customer‑owned utility, serving the Eugene community, portions of East Springfield, and the McKenzie River valley. We provide water and electricity with a commitment to reliable, affordable, and environmentally sustainable service.

Electric Utility Operations Coordinator – A high‑performing team member who coordinates electric operation staff, handles customer and contractor inquiries, and supports outage management and maintenance planning.

• Coordinates, schedules, and dispatches electric operation staff.
• Utilizes Outage Management System, High‑Volume Call‑taking System, GIS and system maps to facilitate power restoration.
• Prioritizes, prepares and distributes daily work schedules for Troubleshooters, Service Crew and Field Technicians.
• Assists supervisors, technicians and crew leaders in planning and coordinating maintenance and capital work.
• Creates, calculates and prepares invoices for billable projects.
• Responds to complaints or requests for service related to equipment, maintenance, policies/procedures and service‑area questions.

This is an on‑site position.

40 hours per week, Shift: 4 days on, 3 days off, 10‑hour shifts. Occasional unscheduled work to support emergency conditions, contingencies and responses.

• Strong communication and robust computer skills.
• Experience with, and the ability to balance, a fast‑paced work environment.
• Resourcefulness, attention to detail, independent initiative to find answers, strong interpersonal skills and team collaboration abilities.
• Ability to provide in‑the‑moment technical feedback in a constructive and professional way.

The wage scale for the Utility Operations Coordinator is $76,898.87 to $92,649.24 annually, commensurate with knowledge, skills, education, and experience. EWEB offers a comprehensive benefits package, including health care, vacation and sick leave, pension, holidays, and an employee credit union.

• Equivalency: EWEB will consider an equivalent combination of relevant education and experience when reviewing applications. Candidates who do not meet all of the minimum qualifications but whose application materials demonstrate the necessary knowledge, skills, and abilities are encouraged to apply.
• Experience: Three years of experience in utility/construction operations, engineering, or customer service.
• Education: High School diploma or equivalent and two years of college or vocational training, or an equivalent combination of education and experience.
• Preferred experience: Utility, construction trades, and/or electrical background.
• Post‑offer background check required:
  Yes.
• Post‑offer drug test required:
  No.
• Post‑offer physical / functional test required:
  No.
• ICS 100 apprenticeship or training required within 90 days of hire.
• Applicants must be authorized to work for any employer in the United States. EWEB is unable to sponsor or take over sponsorship of an employment Visa at this time.

EWEB takes pride in our commitment to diversity and inclusion among our employees. We embrace and value differences of culture, education, experience, physical ability and unique perspectives in our workplace. We invite applications from qualified candidates who share our commitment to diversity. Attracting, retaining, and advancing talent from all sources strengthens our bond with the multifaceted community we serve.