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General Manager

Job in Eugene, Lane County, Oregon, 97403, USA
Listing for: Hyatt
Full Time position
Listed on 2026-01-14
Job specializations:
  • Management
    Operations Manager
Job Description & How to Apply Below

Join Our Award-Winning Team at Merete! Our associates are the heart of everything we do. You’ll be part of a supportive, high‑performing team that’s passionate about creating welcoming spaces — for our guests and for each other. We celebrate progress, encourage creativity, and work together to make each day better than the last.

We love those who’re energized by service, thrive in a team environment, and want to grow with a company that values community, integrity, and excellence.

What Guides Us
  • We Are Growing – We invest in your development and celebrate progress.
  • We Set the Bar – We strive for excellence and lead by example.
  • We Have Fun – We believe joy and connection fuel great work.
  • We Are Community – We serve with heart and support one another.
Why You'll Love Working Here
  • Competitive Pay – Your hard work deserves to be rewarded.
  • Advancement Opportunities – We promote from within and support your career journey.
  • Flexible Scheduling – Because life outside of work matters too.
  • Health Benefits – Comprehensive medical, dental, and vision coverage.
  • Paid Time Off (PTO) – Take the time you need to recharge.
  • Travel Discounts – Enjoy exclusive rates at our properties and partner hotels.
Core Competencies for Success
  • Composure & Fairness – Stay calm under pressure and treat all team members with equity and respect.
  • Approachability & Listening – Create a safe space for open communication and feedback.
  • Managing Diversity & Conflict – Embrace differences and resolve challenges with empathy and clarity.
  • Coaching & Developing Others – Invest in your team’s growth through mentorship and delegation.
  • Self-Knowledge & Integrity – Lead with self‑awareness, honesty, and a strong ethical foundation.
  • Team Building & Motivation – Inspire collaboration, celebrate wins, and energize your team.
  • Creativity & Thoughtfulness – Bring fresh ideas and thoughtful solutions to everyday challenges.
  • Time Management & Intelligence – Prioritize effectively and think critically in a fast‑paced environment.
  • Business Acumen – Understand the big picture and make decisions that drive results.
  • Trust & Ethics – Build trust through transparency, consistency, and doing the right thing.
Hotel General Manager Summary

Plan, direct, and coordinate the operations of the hotel. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration such as personnel, purchasing, or administrative services.

Essential Functions
  • Monitor budget to ensure efficient operation and keep expenditures within budget.
  • Achieve budgeted revenue and labor expenses.
  • Implement and maintain local and corporate sales and marketing plans.
  • Maximize hotel profitability and develop short- and long-term financial operating plans.
  • Investigate and resolve guests’ quality and service complaints.
  • Maintain procedures for security of monies and hotel equipment.
  • Ensure compliance with the hotel’s policies and procedures.
  • Maintain team member appearance standards and promote team member empowerment.
  • Select, train, supervise, develop, discipline, and counsel managers.
  • Demonstrate positive leadership characteristics that inspire team members to meet and exceed standards.
  • Keep accurate records and ensure safety of team members and guests.
  • Manage in compliance with local, state, federal laws, and regulations.
  • Attend mandatory meetings.
  • Maintain regular and reliable attendance and punctuality.
  • Treat others with respect.
  • Behave positively, productively, and encourage teamwork.
Physical Description
  • Constantly standing/walking around the hotel.
  • Occasionally sitting at the front desk on tile or carpet.
  • Lifting/carrying an average weight of 10 lbs, sometimes up to 20 lbs. Pushing/pulling the same weights.
Working Conditions
  • Working with and exposed to fumes, chemicals, vibrations, humidity, cold, heat, dust, and noise.
  • Must adhere to the hotel’s safety standards and procedures.
  • Exposed to computer printer noise and telephone noise.
  • Visually exposed to CRT.
Minimum Qualifications
  • Minimum 4 years hospitality/management experience preferred.
  • Negotiatio…
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