Director of Operations – South Willamette Valley

Overview

Director of Operations – South Willamette Valley (SWV) - Eugene & Springfield, Oregon. Praxis Health is seeking a collaborative, grounded, and performance-minded leader to serve as Director of Operations for our Southwest Valley region, supporting clinics across Eugene and Springfield. This role guides multi-site clinic performance through strong relationships, practical leadership, and consistent follow-through.

The Director of Operations partners closely with the Regional Administrator to ensure alignment on regional goals, financial performance, provider support/recruitment, and team development. Together, this leadership partnership supports clinic Managers, providers, Medical Assistants, and Medical Office Support teams to create stable, high-performing clinics rooted in their local communities.

• Partner closely with the Regional Administrator to execute regional priorities and performance initiatives.
• Directly supervise and coach clinic Managers across Eugene and Springfield.
• Support daily clinic operations including access, scheduling alignment, staffing support, and workflow consistency.
• Serve as the first level of escalation for operational challenges within the region.
• Collaborate with providers to support sustainable productivity, onboarding, and engagement.
• Monitor clinic performance trends including access metrics, patient experience, staffing efficiency, and financial indicators.
• Foster collaboration across providers, clinical support teams, and regional support departments.
• Represent Praxis Health within the Southwest Valley community and strengthen local partnerships.
• Support implementation of value-based care initiatives and quality improvement efforts.

The Director of Operations leads with clarity, consistency, and collaboration. This role requires an action-oriented mindset balanced with relational leadership. Success in SWV depends on earning trust, communicating transparently, and bringing teams together around shared goals.

This leader maintains strong working relationships across all levels of the organization, including providers, clinic support staff, clinic Managers, community partners, and the broader Praxis Health leadership team.

Eugene and Springfield are communities that value relationships and local connection. Healthcare here is personal.

• Respect the independent spirit of Lane County
• Understand the access challenges and growth opportunities in the region
• Build trust with providers and staff
• Approach challenges with steadiness and follow-through

This role requires someone who can balance urgency with patience and move initiatives forward without losing the human element.

• A relational leader who earns trust quickly
• Clear and consistent in communication
• Comfortable using data to inform conversations without leading with spreadsheets
• Accountable, steady, and willing to step in when needed
• Focused on practical progress over perfection

You understand that high performance is not about pressure, it is about clarity, partnership, and consistent follow-through.

• Bachelor’s degree in Healthcare Administration, Business Administration, or related field; or equivalent leadership experience.
• Minimum of 5 years of progressive leadership experience in healthcare operations.
• Experience supervising clinic leaders or multi-site operations.
• Demonstrated ability to manage operational performance and financial indicators.
• Strong interpersonal and communication skills.
• Ability to travel regularly between Eugene and Springfield clinic locations.

• Experience in primary care or value-based care environments.
• Experience working within independent or community-based healthcare organizations.
• Familiarity with healthcare financial metrics, including P&L performance.

• Prolonged periods of sitting at a desk and working on a computer.
• Regular travel between Eugene and Springfield clinic locations.
• Occasional lifting of up to 25 pounds.
• Ability to navigate clinic environments, including standing and walking for extended periods.
• Primarily office and clinic-based work…