Strategic Communications Manager for Unhoused Response; Limited​/Acting-in-Capacity

Overview

If you are you looking to:

• Build community understanding on one of Eugene’s most important topics through strategic communications that inform, engage and result in productive dialogue
• Tell the important stories of the City’s work to support unhoused community members as they move through the housing continuum — from living unsheltered to sheltered to finding permanent housing
• Collaborate to coordinate communications across six City departments to deliver consistent, coordinated messaging on homelessness, livability and the City’s response
• Strengthen relationships with media, community leaders and state partners
• Engage diverse audiences on this topic using multiple communication channels

Then, we invite you to apply for this rewarding job opportunity. Our work environment is dynamic, fun, and flexible, and relies on strong ties and collaboration with other work groups, agencies, and community members.

The City of Eugene is seeking an experienced community and public relations professional to fill the role of the Strategic Communications Manager for Unhoused Response. This individual will lead City of Eugene communications efforts related to homelessness in collaboration with a team of professionals across the City organization including those on the Homeless Services, Public Space and Public Information Teams.

Final date to receive applications: Friday, February 27, 2026, at 5:00 pm PT

Accepting Online Applications Only

Information on

How to Apply

Information on

How to Apply

Cover Letter

Required:

Please submit a cover letter describing your qualifications and interest in this job. Please be specific and provide examples related to:

• Strategic communications on complex or sensitive public issues
• Media relations and proactive storytelling
• Cross-departmental or cross-organizational coordination
• Multi-channel content creation and campaign execution

Please do not reference your resume in your cover letter.

Classification: Senior Management Analyst

Salary: $44.83 - $60.52 hourly / $93,246.40 - $ annually

The City of Eugene determines starting pay within the range based on relevant education and experience as provided by the applicant in their application materials. This process is consistent with the Oregon Equal Pay Act (OEPA).

Department, Division: Planning and Development, Central Services / Administrative Services, City Manager's Office

This position also works with the Homeless Services Team and Public Space Team (a cross-departmental, collaborative City team responding to the impacts of homelessness on the community, focusing on safety, sanitation and equitable access to public spaces).

Position Status: Non-Represented, Exempt

Work Location: Hybrid work environment including the Atrium Building, 99 W. 10th Avenue and Eugene City Hall, 500 4th Avenue, Eugene, with regular visits to other City Departments like Public Works and the Eugene Police Department; remote work as needed. This role includes occasional field work, which may involve navigating uneven terrain, light hiking, and walking on wet or muddy surfaces.

Schedule: Monday - Friday, 8:00 AM - 5:00 PM with flexibility per business need. Must be available to work on site in Eugene, Oregon.

Benefits: The City of Eugene offers robust and competitive benefits. For more information, view the benefits summaries and information about employee benefits.

Bilingual Pay Benefit: This position qualifies for up to an additional 5% of base salary for bilingual pay. See Supplemental Information at the end of the posting for more information.

Living & Working in Eugene: Information about living in Eugene, how the City operates, and more can be found on our website.

• Open to the public and City of Eugene full-time and part-time LD employees and Recreation Activity Employees (RAE).
• If you are a current City of Eugene RAE or LD employee, you will not have rights back to your position.
• This LD position could last between 18 to 24 months per business need.
• The City offers benefits and explains them in the Benefits tab and…