Permit Technician

The Planning & Development Department is seeking a positive, productive individual that enjoys providing stellar customer service to the community and can thrive in team environments. The position is on the Building & Permit Services team and provides direct support to the public in the receipt and review of permit application packages, processing permit applications by obtaining needed information, issuing permits, processing payments, and supporting City of Eugene plan review teams.

To learn more about the City of Eugene organization and the area, see the Supplemental Information section below!

Final date to receive applications: Wednesday, January 20, 2026 at 8:00 a.m. P.T. Accepting Online Applications Only

Information on

How to Apply

Classification: Permit Technician 1, Permit Technician 2

Salary: Permit Technician 1: $27.46 - $34.21 hourly / $57,116.80 - $71,156.80 Annually;
Permit Technician 2: $29.95 - $37.34 hourly / $62,296.00 - $77,677.20 Annually

The City of Eugene determines starting pay within the range based on relevant education and experience as provided by the applicant in their application materials. This process is consistent with the Oregon Equal Pay Act (OEPA).

Department, Division: Planning and Development, Building and Permit Services

Union Representation: American Federation of State, County and Municipal Employees (AFSCME)

Work Location: The Atrium, 99 W 10th Ave, Eugene

Schedule: Monday - Friday, 8:00 a.m. – 4:30 p.m. with the flexibility per business need

Benefits: The City of Eugene offers robust and competitive benefits. For more information, select the Benefits Tab, or view benefits summaries as well as see information about all employee benefits.

Bilingual Pay Benefit: This position qualifies for up to an additional 5% of base salary for bilingual pay. Please see “Supplemental Information” at the end of the posting for more information.

Living & Working in Eugene: Information about living in Eugene, how the City of Eugene operates, and more can be found on our website.

• Provides assistance and information verbally or in written form, to internal or external customers on building permit and plan review processes, which requires knowledge of related regulations, codes, policies, and procedures; includes fee information and payment handling.
• Provides customer service in the Permit & Information Center.
• Reviews and ensures proper completion of both residential and commercial construction documents, building permit applications, and related materials for other permit review teams. Routes applications to appropriate staff.
• Researches information pertinent to the program areas.
• Issues over-the-counter permits based on information provided by the customer, determining type of permit, processing route, necessary inspections, and accurate fees.
• Scheduling and coordinating meetings for Project Consultations, to include all appropriate stakeholders.
• Maintains appropriate records and databases.
• Assists in the development of policies and procedures.
• Models respectful working relationships and creates a workplace that supports all employees; supports City leadership in successfully responding to the changing needs of a diverse organization and the commitment to equity and human rights.
• Performs other duties of a similar nature or level as required by management to meet the needs of the department.

• Receives supervision from the Coordinated Services Supervisor and from other Building and Permit Services supervisory staff.
• The Permit Tech 2 may provide lead direction to employees in lower level classifications.
• The Permit Tech 1 may receive lead direction from the Permit Tech 2.

To view detailed information on the duties, knowledge, and abilities that may be expected for this position, please see the classification:
Permit Technician 1, Permit Technician 2.

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description.
We are most interested in finding the best candidate for the job
, and that candidate may be one who comes with relevant transferable skills from a variety of sources and experiences. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

When screening your application, the City will consider an equivalent combination of relevant education and experience which provides the applicant with the knowledge, skills, and abilities required to meet minimum qualifications for this position.

Three years of progressively responsible administrative support experience related to building permit processing or construction including one year of customer service in a related technical field. Post‑secondary coursework in geography, land use planning, geographic information systems, or related field preferred.

Four years of technical support…