Part-Time, Dental Clinic Receptionist

Position Information

Posting Number: 260002

Job Title:

Part‑Time, Dental Clinic Receptionist

Our Dental Clinic is seeking to hire a part‑time Receptionist, Administrative Support Specialist. This position works at the Lane Community College Dental Clinic at 2460 Willamette Street, Eugene, Oregon or LCC Main Campus.

Assist with reception for the Lane Community College Dental Clinic to schedule appointments, schedule student activities and provide excellent customer service.

• Work as a member of the Dental Clinic Team to manage and schedule Dental Hygiene and Dental Assisting Program student use of the dental clinic as well as schedule patients for a busy multi‑chair dental clinic.
• Track and assist students, faculty and staff in meeting the needs of the educational requirements for each program within their clinical requirements.
• Positively communicate information to students and patients from varied ethnic and socioeconomic backgrounds, in a kind, empathetic manner.
• Assist in maintaining the smooth flow of the day‑to‑day activities of a professional dental clinic office including appointment scheduling, reminder calls, filing, and electronic dental records.
• Coordinate and maintain appointment system for student and restorative clinics.
• Provide initial contact, assess the immediacy and type of need and make appropriate emergency referrals.
• Receive, document and reconcile payments received from patients.
• Assist with varied grant and/or community partners.
• Work with a wide variety of College departments, off‑campus agencies, administrators, staff, students and the public.
• Maintain currency in office and dental software programs.
• Problem solve and manage sensitive information with appropriate awareness of FERPA standards; maintain confidentiality and sensitivity to the privacy needs of students.
• Other duties as assigned.

Two (2) years of dental or health care office experience performing the full range of office support duties.

Preferred Education:

• Associate’s degree in office management or related field.
• Coursework in health professions or a related field.

Preferred Experience:

• Bilingual fluency in Spanish.
• Experience using Eagle Soft or other dental software programs.
• Experience working in a dental or health clinic.
• Experience with dental or healthcare scheduling.

Knowledge of, and Skills in:

• Working well under pressure in a fast‑paced environment
• Organization
• Group process facilitation
• Team building
• Problem‑solving
• Analysis of data Writing and editing
• Scheduling
• Dental office management principles
• Operation of office equipment including computers, fax machine, and copier
• Scheduling, billing, data entry, records, supply purchasing and inventory management

Ability to:

• Operate microcomputers and other office equipment requiring manual dexterity and good visual acuity
• Utilize word processing, spreadsheet, and database software (Eaglesoft) effectively
• Answer questions and troubleshoot problems on a daily basis
• Take initiative
• Work effectively in a team environment or independently
• Work occasional evenings and weekends
• Ability to maintain a flexible schedule
• Provide support to employees working to meet accreditation standards through evaluation and assessment of student outcomes

• Application – Complete and submit online via the applicant portal.
• Resume – Comprehensive of experience, education and accomplishments.
• Cover Letter – Clearly detailing how you meet the qualifications for the position.
• If applicable: DD214 – Veterans, please fax, email, mail or deliver your documentation (DD214/DD215/letter of disability) to Human Resources at Lane Community College;
  Jill Deneault, deneaultj, 541‑463‑3970.

• For assistance with the online application call Human Resources at .

• Enter recruitment into your Safe Senders list. Notifications will be sent toward the end of the search process.
• Visit your Employment Opportunities account. The main page will show your status in the search.

Lane Community College
Human Resources
Building 3, 1st floor.
Fax:

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