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Client Advocate

Job in Eugene, Lane County, Oregon, 97403, USA
Listing for: VirtualVocations
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, HelpDesk/Support, Technical Support
Job Description & How to Apply Below

A company is looking for a Client Advocate to manage client inquiries and ensure satisfaction.

Key Responsibilities
  • Facilitates resolution of client inquiries and issues, ensuring satisfaction
  • Coordinates special requests and collaborates with internal service teams
  • Maintains documentation and analyzes trends for continuous improvement
Required Qualifications
  • Demonstrated proficiency in Group Products such as Disability and Life Insurance
  • Two years of client service experience or equivalent in Insurance or Employee Benefits
  • Strong knowledge of systems and technology, including Salesforce
  • Ability to work effectively in a fast-paced environment
  • College degree preferred
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