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Kendall Ford Express Service Advisor

Job in Eugene, Lane County, Oregon, 97403, USA
Listing for: Kendall Ford Inc
Full Time position
Listed on 2026-01-12
Job specializations:
  • Automotive
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Overview

Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Eugene. We are looking for an Express Service Advisor to join our team. At Kendall Ford of Eugene our Service Department is a fast-paced environment serving clients throughout the community.

Benefits
  • Competitive pay plan with a monthly wage range of $3,500.00-$6,500.00
  • Substantial bonus program
  • Shop Manager on-site for assistance
  • Fair dispatching and teamwork environment
  • Large loyal customer base
  • Experienced and loyal service technicians
  • Clean/Safe shop with the equipment you need to get the job done
  • Career path development opportunities
  • Competitive paid time off
  • Discounts on parts, service and vehicle purchases for you and your immediate family
  • Medical, Dental and Vision insurance
  • Paid Life insurance
  • 401(k) plan w/ Fidelity
  • Accident and Illness supplemental plans
  • Flexible spending plan
Responsibilities
  • Interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance
  • Verifying work was properly performed and diagnosed
  • Researching vehicle history to make educated recommendations
  • Inputting and maintaining customer information
  • Complete work tasks in an efficient and organized manner
  • Using telephone, email, and chat systems to communicate with customers throughout the day
  • Scheduling service appointments
Working conditions

Working conditions are primarily indoors with long periods at a computer, standing and/or walking for short distances throughout the shift, and frequent use of telephone.

Requirements
  • Experience in service writing is required, and dealership experience is preferred
  • Proven strong customer service skills, the ability to multi-task, and general knowledge of automobiles and their maintenance
  • A valid driver’s license and a good driving record are required
About Kendall

Join Kendall Auto Group and START SOMETHING GREAT! We are a family-owned and operated company with auto dealerships in Washington, Idaho, Oregon, Montana, and Alaska. Kendall has been selling and servicing vehicles since 1937. Our mission is to deliver an unrivaled customer experience through a motivated, knowledgeable and caring team. We pledge to listen to and respect your needs, and to go above and beyond for our employees and customers.

If you are looking for a rewarding career, we would like to meet you and start something great.

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